Quality Inn & Suites Front Desk Agent Full Time

Quality Inn Fort Worth Downtown; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated Front Desk Agents to join their team. This full-time role offers a dynamic work environment with shifts available throughout the day. Ideal candidates will have a strong background in customer service and hotel operations, ensuring that guests receive the highest level of service. With immediate hiring, this is a fantastic opportunity to start your career in hospitality with a company that values professionalism and employee growth. Join a supportive team where your contributions are recognized and rewarded.

Benefits

Competitive Pay

Employee Discounts

Opportunity for Growth & Advancement

Qualifications

• Minimum 1 year of hotel experience required.
• At least 2 years of customer service experience is mandatory.

Responsibilities

• Register and assign rooms to guests and confirm reservations.
• Respond to guest inquiries and process transactions accurately.

Skills

Customer Service

Communication Skills

Multitasking

Problem Solving

Job description

Quality Inn & Suites Front Desk Agent Full Time

Quality Inn Fort Worth Downtown Fort Worth, TX

1 day ago Be among the first 25 applicants

Company Description - Quality Inn Fort Worth

At Quality Inn Fort Worth, we strive to provide the best guest experience while treating our employees with fairness and respect. We stand by three core values:

Located at 2000 Beach Street, Fort Worth, Texas 76103, our hotel is committed to exceptional hospitality while fostering a positive and supportive work environment. We are hiring immediately for full-time Front Desk Agents across all shifts!

Front Desk Agent (Full-Time) - Immediate Hiring for All Shifts

We are looking for reliable, customer-focused Front Desk Agents to join our team. This is a full-time position, and we are hiring for morning (7 AM – 3 PM), evening (3 PM – 11 PM), and night (11 PM – 7 AM) shifts. Candidates must have at least one year of hotel experience and two years of customer service experience.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest inquiries, requests, and complaints professionally and promptly
• Collect payments and process transactions accurately
• Maintain records of occupied rooms and guest details
• Communicate guest needs and concerns to the appropriate departments

Qualifications:

• Hotel experience: Minimum 1 year (Required)
• Customer service experience: Minimum 2 years (Required)
• Strong verbal and written communication skills in English
• Ability to build rapport with guests and provide exceptional service
• Highly organized and able to multitask efficiently
• Must be professional, responsible, and proactive

Our Ideal Candidate:

• Responsible: Punctual, reliable, and committed to covering all scheduled shifts
• Flexible: Willing to work weekends and holidays as part of a 24/7 operation
• Customer-Centric: Friendly, approachable, and able to keep guests comfortable while resolving issues
• Quick Thinker: Able to handle multiple tasks, prioritize responsibilities, and resolve problems efficiently
• Fluent in English: Must communicate clearly, professionally, and with patience

Schedule & Shifts:

• 8-hour shifts: 7 AM – 3 PM, 3 PM – 11 PM, 11 PM – 7 AM
• Weekend & Holiday availability required

Benefits:

• Competitive Pay
• Employee Discounts
• Opportunity for Growth & Advancement

How to Apply:

We are looking for motivated, quick-thinking individuals who are committed to providing excellent service. Training will be provided, so if you meet the qualifications and are eager to join a team that values professionalism and responsiveness, apply today on LinkedIn or visit us in person for a better chance at securing the position.

Location: In-person position at Quality Inn Fort Worth, 2000 Beach Street, Fort Worth, TX 76103

We are hiring IMMEDIATELY—Start your hospitality career with us today!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing