Quality Improvement Specialist - Little River Office

Little River Medical Center, Inc.; Little River (SC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

403B Retirement plan

Paid vacation/sick/holidays

Job summary

Little River Medical Center, Inc. in Little River, SC seeks a Quality Improvement Specialist to coordinate QI events, manage data entry, and prepare QI reports to support HEDIS and UDS improvements.

You will assist the Quality Improvement Manager, organize CQI activities, generate dashboards, and provide administrative support to the Population Health team while engaging with staff to improve outcomes.

Qualifications

• Bachelor’s degree preferred.
• Clinical Medical Assistant preferred.
• Minimum 1 year of experience in a clinical or medical practice setting.

Responsibilities

• Assist the QI Manager in CQI program activities including reports, audits, root cause analysis and data organization.
• Coordinate and schedule QI meetings; prepare materials and meeting minutes.
• Organize and maintain QI documents, plans, and policies.
• Provide administrative support to QI and Population Health Teams.
• Compile data into reports for management with trend analyses.
• Fulfill data requests and develop special reports for outcomes.
• Participate in presentations to educate staff on outcomes management principles.
• Assist with training staff on quality measures and goals.
• Assist with dashboard reports using Population Health Management software.
• Handle patient issues via hotline and complaint process.
• Conduct patient outreach to schedule screenings to improve HEDIS/UDS measures.
• Coordinate QI events and health screenings for patients.

Skills

CQI principles

CQI tools

Medical field knowledge

Medical Terminology

Education

Bachelor’s degree preferred

Clinical Medical Assistant preferred

Tools

ECW

HEDIS

PDSA

UDS

Job description

Position:Quality Improvement Specialist - Little River Office

Location: Little River, SC

Job Id:1228

# of Openings:1

QI Specialist

POSITION SUMMARY

Under the general supervision of the Quality Improvement Manager, the QI Specialist will be responsible for coordinating QI events and activities, data entry, preparing and distributing QI reports, providing administrative support, and assisting with patient outreach to improve compliance with HEDIS and UDS quality measures.

WHY LRMC

Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following.

• Assist the QI Manager in conducting a comprehensive, continuous quality improvement (CQI) program throughout the medical practice, including help with report preparation, audits, root cause analysis and data organizational management.
• Coordinate and schedule QI related meetings, as assigned, and prepare meeting materials and meeting minutes.
• Organize and maintain QI documents, plans, and policies.
• Provide administrative support to QI and Population Health Teams.
• Compiles data into reports for the QI Manager, and QI committee, and the senior management team, including an analysis of trends and patterns.
• Fulfills internal and external requests for outcomes data, including developing special reports.
• Participates in presentations to educate staff on outcomes management principles and systems.
• Assist with training of staff on quality measures and goals.
• Assist with user set-up, technical assistance/training to staff, and generate dashboard reports using the health center’s Population Health Management software system.
• Assist with handling patient issues and complaints through the patient assistance hotline and complaint process.
• Conduct patient outreach to schedule health care screenings to improve compliance with HEDIS and UDS quality measures.
• Coordinate QI events and activities to include special events and health care screenings for patients.

Performance Requirements

Knowledge

• Knowledge of CQI principles and practices.
• Knowledge of CQI tools.
• Knowledge of medical field and physician practice management.
• Knowledge of Medical Terminology.

Skills

• Skill in effective use of computer systems and electronic health records systems.
• Skill in organizational, planning and prioritization.
• Skill to effectively communicate to internal and external customers.
• Advanced knowledge of ECW, HEDIS, PDSA and UDS preferred

Abilities

• Ability to effectively interact as member of health care team.
• Ability to competently use Microsoft Office 365, including Teams, Word, PowerPoint, Excel, and appropriate practice management software.
• Ability to competently use the Electronic Health Record and other population health tools to obtain necessary information required.
• Ability to work in collaboration with cross-functional teams as well as independently.
• Ability to adapt to a fast- paced work environment, shift priorities when needed, and meet program deadlines.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• A bachelor’s degree is preferred.
• Clinical Medical Assistant preferred.
• Minimum 1 year of experience in a clinical or medical practice setting.

LRMC offers benefits such as

• Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date.
• Employer matched 403B Retirement Plan.
• Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave.
• Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.

LRMC Office Locations

Health Access Office - Myrtle Beach, SC 29577 (1075 Mr. Joe White Ave. Myrtle Beach, SC 29577)

South Strand Office - Myrtle Beach, SC 29588 (3236 Holmestown Rd, Myrtle Beach, SC 29588)