Quality Improvement - Medical (RN)

The Floating Hospital; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

The Floating Hospital is seeking a Registered Nurse with risk management and data analytics experience to lead risk and quality improvement initiatives. You will work across departments, report to the board, and drive incident reporting, EMR utilization, and HIM compliance enhancements.

Responsibilities include coordinating policy updates, leading monthly QI meetings, and supporting ER follow-up workflows and performance reporting.

Qualifications

• RN with QI and data analytics experience.
• Knowledge and experience with Medical Records and HIM compliance.
• Ability to lead meetings and coordinate with multiple departments.
• Experience reporting incidents and quality improvement metrics.

Responsibilities

• Serve as the Risk Manager for TFH.
• Complete annual risk management training.
• Report to the board annually covering goals, risk, and performance.
• Summarize quarterly incident reports, complaints and Article 31 incidents.
• Lead monthly QI meetings and ensure department reports are submitted quarterly.
• Support ER follow-up workflow and QI reporting.

Skills

Risk management

Data analytics

Policy development

Quality improvement

Education

Registered Nurse (RN) license

Tools

EMR systems

HIM compliance tools

Job description

Founded in 1866, The Floating Hospital (TFH) is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 160 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

Essential Functions

Risk Management:

• Serve as the Risk Manager for TFH.
• Complete annual risk management training.
• Report to the board annually covering key goals tracked by the individual departments, areas of continued/mitigated risk and ongoing performance.
• Summarize quarterly Incident reports, Complaints and Article 31 Incidents as presented to the Safety Committee.

Quality Improvement:

• Participate with developing and revising Policy and Procedure manuals for the Emergency Preparedness and Safety programs at TFH.
• Coordinate review and update of forms on a yearly basis and as needed.
• Encourage TFH staff to practice the reporting of incidents in a timely fashion to promote quality improvement and safety in the workplace.
• Lead monthly QI meetings and ensure all TFH departments report measures and outcomes on a quarterly basis.
• ER follow-up workflow and QI reporting.

HEDIS:

• Work with billing, registration and clinical teams on maximizing insurance incentives
• Meet regularly with insurance partners about measure satisfactions
• Work with PPC nurse on specific QI/risk measures and patient recall

OTHER:

• Support TFH initiatives and events to improve clinical screenings
• Identify patients with care gaps or unmet healthcare needs using EMR reports

Requirements

• Registered Nurse with QI and data/analytics experience.
• Knowledge and experience with Medical Records and HIM compliance.