QUALITY IMPROVEMENT MANAGER (FT DAYS)

West-Henderson-Hospital-1; Henderson (NV); On-site; USD 90,000 - 130,000; Full time

Job summary

West Henderson Hospital seeks an experienced leader to coordinate quality, regulatory, and risk management across multiple facilities within The Valley Health System. You will oversee the grievance program and drive patient safety initiatives to improve outcomes in a complex hospital network.

The role requires at least two years of QA/PI and management experience, plus clinical hospital exposure, and proficiency with standard office software.

Qualifications

• Two (2) years QA or PI experience, and two (2) years progressive management experience.
• Minimum of two (2) years clinical experience in a hospital setting with a minimum of one (1) year in an acute care setting.
• Proficiency with Microsoft Word, Excel, and Outlook.

Responsibilities

• Serves as a liaison for multi-site/facility coordination and oversight of the quality, regulatory, and risk management functions, processes and programs.
• Responsible for facilitating activities related to the improvement of quality metrics, processes and outcomes, has oversight for grievance program and is responsible for the ongoing, effective operation of various patient safety and risk management activities among multiple facilities/sites.

Skills

QA experience

PI experience

Management experience

Clinical hospital experience

Education

Bachelor’s degree in nursing or related field

Tools

Microsoft Word

Excel

Outlook

Job description

Responsibilities

West Henderson Hospital is our seventh acute care hospital in The Valley Health System. It is located at the southwest corner of Raiders Parkway and St. Rose Parkway, near the Las Vegas Raiders' headquarters. The 150-bed hospital is equipped to care for patients with a variety of medical needs. Services available include emergency care, cardiac care, neurology care, surgery, gastroenterology and inpatient care for medical needs such as pneumonia. Hospital services include:

• Emergency care, 24/7
• Advanced cardiac services, including cardiac catheterization labs
• Interventional radiology lab for diagnosis and treatment of other medical conditions
• Neurology care
• Surgical procedures for general surgery, orthopedics and weight loss
• Gastroenterology/endoscopy procedures
• Advanced imaging
• Laboratory services
• Respiratory services
• Inpatient nursing

https://jobs.uhsinc.com/the-valley-health-system

The Valley Health System (VHS) is an integrated system of care in Las Vegas and Southern Nevada comprised ofacute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 10,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (UHS).

About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Benefit Highlights:

• A rewarding and engaging work environment
• Market competitive compensation and generous paid time off
• Time Off Benefit Opt Out Program in exchange for a 9% differential in pay
• Educational and tuition reimbursement up to $5,250 per year
• SoFi Student Loan Refinancing Program
• Employee Referral Bonus opportunities
• Career growth and development opportunities within the hospital and VHS
• Comprehensive insurance benefits package including Medical, Dental, Vision and Prescription Drug coverage, plus HSA savings account
• Additional insurance options such as life insurance, dependent life insurance, supplemental life insurance, accident insurance and critical illness insurance
• Voluntary benefits including Auto, Home, and Pet Insurance
• Employee Assistance Program (EAP) that offers resources for emotional health, everyday living, caregiving, personal well-being, legal and financial consultations and work-related issues available to all employees and their family members
• Additional health and wellness benefits such as RethinkCare, Inflection, Sword Thrive, and Livongo
• Adoption & Fertility Assistance programs
• 401k with company match
• Discounted UHS stock purchase plan
• Exclusive employee discounts on electronics, entertainment, health & wellness, and more
• More Information is available on our Benefits Guest website: benefits.uhsguest.com

Disclaimer

Benefits may vary depending upon employment status, position, and effective date during employment.

Job Description

Serves as a liaison for multi-site/facility coordination and oversight of the quality, regulatory, and risk management functions, processes and programs. Responsible for facilitating activities related to the improvement of quality metrics, processes and outcomes, has oversight for grievance program and is responsible for the ongoing, effective operation of various patient safety and risk management activities among multiple facilities/sites.

Qualifications

Shift: FULL TIME EXEMPT

Education

Bachelor’s degree in nursing or a related field.

Experience

Two (2) years QA or PI experience, and a minimum of two (2) years progressive management experience. Minimum of two (2) years clinical experience in a hospital setting with a minimum of one (1) year in an acute care setting.

Technical Skills

Computer proficiency to include a minimum of Microsoft Word, Excel, Outlook and hospital software programs, as applicable.

License/Certification

If RN, current RN license in the State of Nevada.

Other

Working knowledge of regulations and reporting requirements related to quality, patient safety, and risk management programs.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.