Quality Improvement Lead: Patient Safety & Outcomes

Johns Hopkins Medicine; Bethesda (MD); On-site; USD 66,000 - 106,000; Full time

Job summary

Johns Hopkins Medicine seeks a Quality Improvement Team Leader to drive quality, patient safety and performance improvement across the hospital. You will partner with clinical, operational, and physician leaders to analyze data, lead cross-functional teams, and implement evidence-based improvements that advance high-reliability care.

You will facilitate root-cause analyses, support regulatory readiness with agencies like The Joint Commission, CMS, and OSHA, and mentor teams to sustain changes

Qualifications

• 5+ years of experience in quality improvement, patient safety, performance improvement, or related healthcare operations.
• Experience leading improvement projects using tools such as Root Cause Analysis, FMEA, Lean, Six Sigma, and PDSA/PDCA.
• Demonstrated ability to analyze data, facilitate multidisciplinary teams, implement sustainable process changes, and influence organizational improvement.
• Minimum of two (2) years of project management experience preferred.

Responsibilities

• Lead and support the hospital's Quality, Patient Safety, Risk Management, and Regulatory Compliance programs.
• Manage and facilitate quality improvement initiatives driven by performance trends, patient safety events, complaints, grievances, and regulatory findings.
• Develop, implement, and monitor corrective action plans and process improvement strategies to enhance clinical and operational performance.
• Partner with hospital leaders to improve policies, workflows, and processes using evidence-based practices and quality improvement methodologies.
• Serve as a resource and consultant on quality, patient safety, accreditation, and regulatory compliance.
• Lead or support regulatory readiness and compliance activities for agencies including The Joint Commission (TJC), CMS, OSHA, and state and federal regulatory bodies.
• Conduct root cause analyses, risk assessments, and data analysis to identify trends, measure outcomes, and recommend improvements.
• Facilitate multidisciplinary teams and communicate effectively with clinical and operational leaders to achieve organizational quality and patient safety goals.

Skills

Quality improvement

Patient safety

Performance measurement

Data analysis

Change management

Project leadership

Education

Master's degree (Nursing/PH/Health Admin/Business)

Maryland clinical licensure or certification (RN/NP/PA/Pharmacist)

Quality improvement certification (CPHQ/CPPS/CJCP) preferred

Tools

Root Cause Analysis

FMEA

Lean

Six Sigma

PDSA/PDCA

Job description

Johns Hopkins Medicine seeks a Quality Improvement Team Leader to drive quality, patient safety and performance improvement across the hospital. You will partner with clinical, operational, and physician leaders to analyze data, lead cross-functional teams, and implement evidence-based improvements that advance high-reliability care.

You will facilitate root-cause analyses, support regulatory readiness with agencies like The Joint Commission, CMS, and OSHA, and mentor teams to sustain changes