Quality Improvement Lead — Hybrid Work & Growth

Compass Health; Everett (WA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

HSA/FSA options

PTO and Paid Holidays

403(b) Retirement Plan with Employer 2

Job summary

Compass Health is seeking a Quality Manager I to partner with clinical and operational leaders to improve quality, compliance, and effectiveness of behavioral health services. The role develops and monitors quality initiatives, supports audits, and drives cross-program improvement to enhance client outcomes and operational excellence.

Responsibilities include leading quality reviews, training resources, and CAPs, while collaborating with program leadership to implement regulatory standards.

Qualifications

• Bachelor's degree in Social Sciences, Public Health, Nursing, or related field is required.
• Master's degree is preferred.
• Active Washington State licensure in Social Work, Marriage & Family Therapy, or Mental Health Counseling preferred.
• Five+ years of direct behavioral health experience preferred.

Responsibilities

• Support quality improvement initiatives across departments; develop policies, workflows, and training.
• Conduct chart reviews to evaluate documentation quality and regulatory compliance.
• Develop reports and recommendations to assist leadership decision-making.
• Assist with external audits and coordinate responses with regulatory entities.
• Provide backup support to the Chief Quality Officer on compliance, privacy, and risk.

Skills

Quality improvement

Data analysis

Project management

Training delivery

Education

Bachelor's degree in Social Sciences/Public Health/Nursing

Master's degree preferred

Washington State licensure preferred (Social Work/MSC/Mental Health Counseling)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

PowerPoint

Visio

Zoom

Job description

Compass Health is seeking a Quality Manager I to partner with clinical and operational leaders to improve quality, compliance, and effectiveness of behavioral health services. The role develops and monitors quality initiatives, supports audits, and drives cross-program improvement to enhance client outcomes and operational excellence.

Responsibilities include leading quality reviews, training resources, and CAPs, while collaborating with program leadership to implement regulatory standards.