Quality Improvement Consultant

Fairview Health Services; Saint Paul (MN); On-site; USD 99,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Short-term and long-term disability

Paid time off

Tuition reimbursement

Retirement plan

Earned wage access

Job summary

Fairview Health Services is seeking a Quality Improvement Consultant to partner with clinical and operational leaders and drive high-impact improvement initiatives across the health system.

You will lead complex cross-functional projects, promote continuous improvement, and use data analysis and performance methods to achieve measurable outcomes. Local Minnesota candidates or relocation at own cost preferred.

Qualifications

• Bachelor's degree required.
• 4–6 years in quality/performance improvement.
• Strong relational and communication skills.
• Experience building quality and safety program infrastructure.
• Experience leading improvement work in healthcare.
• Advanced analytical skills with qualitative and quantitative data.
• Proficiency in MS Office and data tools (Minitab, R, Power BI, Tableau).

Responsibilities

• Lead investigations of complex quality and safety issues to prevent recurrence.
• Facilitate multifaceted quality and performance improvement projects.
• Identify systems to prevent future errors and implement actions.
• Apply reliable design principles to ensure evidence-based care.
• Develop priorities and metrics with leaders across the organization.
• Support data collection, measurement, and tracking of improvements.
• Coach less experienced consultants and assist with training efforts.

Skills

Active listening

Clear communication

Relationship building

Analytical thinking

MS Office

Data visualization tools

Education

Bachelor's degree

Master's degree

Tools

Minitab

Power BI

Tableau

EPIC

Strata

Job description

Quality Improvement Consultant

Join Fairview as a Quality Improvement Consultant and help drive meaningful improvements that enhance patient care, operational excellence, and organizational performance. In this role, you'll partner with clinical and operational leaders to lead high-impact improvement initiatives, manage complex cross-functional projects, and promote a culture of continuous improvement. You'll leverage performance improvement methodologies, data analysis, and project management expertise to deliver measurable results, optimize outcomes, and support strategic priorities across the organization. This is a full-time, mobile position (1.0 FTE, 80 hours per pay period) with no weekends, offering the opportunity to make a broad impact across the health system. Please note: There will be some onsite requirements to this position so candidates will need to be local to Minnesota or willing to relocate at their own cost.

Responsibilities

• Lead investigations of complex quality and safety issues in order to prevent recurrence, maximizing learning, reduce costs, and improve patient outcomes.
• Facilitate multifaceted quality, safety and performance improvement projects, working with local teams to develop robust and sustainable improvements, implement changes, and monitor outcomes.
• Use industry tools and methods to identify and initiate analysis of systems to prevent future errors; collaborate with facility leaders and system experts to implement corrective actions
• Apply principles of reliable design to ensure delivery of evidence-based care and reduction in preventable harm
• Investigate/explore complex patient safety, quality, and organizational issues in order to identify and develop strategic priorities for improvement.
• Identify and Initiate evaluation and redesign of systems to improve quality measures; identifying necessary resources to fully implement quality and performance improvement; partnering with leaders to act on any resource barriers; focusing on reliability and applying the principles of reliable design to improve the consistent delivery of quality clinical care
• Assists leaders and teams in establishing performance standards and metrics as well as identifying goals while ensuring that partnerships exist with other areas of the business to develop, implement, or refine workflows or data collection and management methods to ensure accurate measurement and tracking of process and improvement results
• Strong working knowledge of regulatory requirements affecting the development of implementation strategies (e.g., CMS, JCAHO, HIPPA, etc.).
• Provide coaching to less experienced consultants as well as be involved with department training efforts as assigned.
• Anticipate and identify barriers to change and develop countermeasures in conjunction with leadership to overcome barriers
• Promote and utilize health equity principles when reviewing data and developing improvement opportunities using a holistic approach

Required Qualifications

• Bachelor's
• 4-6 years of Experience with Quality/Performance Improvement
• Demonstrated relational qualities (active listening, clear/concise communication, humble inquiry, effective relationship building, understanding of customer requirements/meeting them where they are at)
• Experience with development and/or deployment of a comprehensive quality and safety program infrastructure
• Experience leading and partnering with operational leaders on improvement work, preferably in a healthcare setting
• Experience facilitating multi-disciplinary groups through successful improvement initiatives and change
• Advanced in analytical skills including collection, analysis and interpretation of qualitative and quantitative data and the creation of sustainable measurement systems
• Advanced skills in MS Office suite (Word, Excel, PowerPoint, Visio, Project, SharePoint, OneNote), statistical analysis software (Minitab), data presentation software (R, PowerBI, Tableau) and data source platforms (EPIC, Strata, etc.)
• Six Sigma Green Belt within 2 Yrs or
• One Lean Certification within 2 Yrs

Preferred Qualifications

• Master's
• Six Sigma Black Belt
• Certified Professional in Healthcare Quality (CPHQ)

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

$99,236.80- $140,108.80 Annual