Quality Improvement Analyst

Phoebe Putney Health System; Albany (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

Phoebe Putney Health System in Albany, GA, seeks a Performance Improvement Analyst to coordinate hospital-wide data, calculate quality indicators, and report results. The role emphasizes Six Sigma Black Belt expertise, data analysis, and collaboration with department heads, physicians, and regulators.

Responsibilities include designing a system-wide quality scorecard, producing council reports with graphs, and overseeing improvement projects from start to finish.

Qualifications

• Master’s degree preferred; Bachelor's required in healthcare administration or related field.
• Lean Six Sigma Black Belt certification required.
• Experience in data analysis and quality indicators.

Responsibilities

• Analyzes and manages reporting of data
• Completes quality reviews or reports
• Identifies areas for further investigation and drill down of data
• Designs and maintains organization-wide quality scorecard
• Prepares Quality Council reports including graphs, summary level data on all quality initiatives
• Maintains appropriate databases and reporting structures/media
• Effectively communicates with physicians, staff, peers using all mediums
• Manages improvement projects
• Targets an annual completion of projects, meeting guidelines
• Coordinate final reports on each project
• Provide management with project status updates and reporting via tracking system
• Actively lead teams and participate in problem solving to improve quality and reduce costs
• Identify and remove barriers to achieve process improvement goals
• Assist functional departments in Six Sigma project implementation
• Collaborate with finance to assess and report benefits of Six Sigma projects

Skills

Six Sigma Black Belt

Education

Bachelor’s degree in healthcare administration or related field

Master’s degree in healthcare administration or related field

Job description

This role is primarily responsible for coordinating/management of hospital-wide performance improvement data. In this capacity, the analyst is responsible for calculating and reporting hospital-wide quality indicators as well as conducting specific studies. Main skill requirements are the Six Sigma Black Belt training/certification in data analysis, including statistical process control and previous management experience. The role requires knowledge of basic quality principles, skill in graphic presentation, ability to evaluate trends and experience in working with department heads, Physicians and regulatory agencies. This role also includes management/oversight of employees.

Qualifications

• Master’s degree in healthcare administration or related field (Preferred)
• Bachelor’s degree in healthcare administration or related field (Required)

Work Experience

• 1 or more years experience clinical/ hospital experience
• 1 or more years experience in medical records abstraction and coding

Licenses and Certifications

• Lean Six Sigma Black Belt (Required)

Essential Functions

• Analyzes and manages reporting of data
• Completes quality reviews or reports at the direction of the director.
• Identifies areas for further investigation and need for further 'drill down' of data.
• Designs and maintains organization wide quality scorecard.
• Prepares Quality Council reports including graphs, summary level data on all quality initiatives.
• Maintains appropriate databases and reporting structures/media.
• Effectively communicates with physicians, staff, peers using all mediums.
• Manages improvement projects
• Target an annual completion of projects, which meet project guidelines.
• Coordinate final reports on each project.
• Provide management with project status updates, feedback, and appropriate reporting on selected projects through the project tracking system and management/project reviews.
• Actively lead teams and provide individual contribution in problem solving efforts on selected projects to improve quality, reduce cost and improve processes.
• Identify and work to remove barriers that slow or prevent the successful attainment of process improvement goals.
• Provide assistance and be a resource to functional departments in identifying, planning and implementing Six Sigma projects.
• Work with finance and other members of the organization in assessing, tracking and reporting the benefit of a Six Sigma project.

Additional Duties

• Adheres to the hospital and departmental attendance and punctuality guidelines.
• Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current Knowledge in present areas of responsibility to include any specialty certification requirements (i.e., self-education, attends ongoing educational programs).
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
• Wears protective clothing and equipment as appropriate.