Quality & Food Safety Operations Director

McCormick & Company, Incorporated; Cockeysville (MD); Hybrid; USD 140,000 - 190,000; Full time

Job summary

McCormick & Company, Incorporated, a global leader in flavor, is seeking a full-time Quality & Food Safety Operations Director at its Hunt Valley HQ. The role oversees quality and food safety across sites, partners with Supply Chain for leadership development, and aligns with regulatory standards.

The position supports a hybrid work model (50% onsite, 50% remote). The incumbent will lead Quality Managers, ensure product safety, drive continuous improvement, and collaborate across functions to

Qualifications

• 7+ years relevant experience in quality and food safety
• Certification focused on Quality and Food Safety for Supply Chain (PCQI or HACCP)
• Auditing proficiencies through training or certification (ASQ, CFSQA)
• Experience in at least two quality focus areas (Customer, Operations, Regulatory, Supplier, Global CoE) or related function
• Team leadership experience required
• Participation in Supply Chain/Product Development/Sales teams
• Ability to travel up to 30%

Responsibilities

• Strategic Planning/Leadership for sites with SME support and deployment of business needs and regulatory requirements.
• Deliver business success and track KPIs across sites with quality/regulatory standards.
• Drive customer intimacy and growth by aligning sites with business strategy and external partners.
• Talent management and development for sites, hiring, succession planning, and development plans.
• Escalated issue management for quality and safety with clear communication up the chain.
• Establish a culture of quality and use JTE tools to drive quality initiatives.
• Collaborate with Supply Chain leaders for goal setting and training needs.
• Support cross-functional teams in Supply Chain, L&D, Sales, Marketing, and Product Development.
• Visit internal and external sites to assess gaps and develop strategies for success.

Skills

Leadership

Strategic planning

Cross-functional collaboration

Tools

PCQI

HACCP

ASQ

CFSQA

Job description

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Quality & Food Safety Operations Director

HUNT VALLEY, MD, US, 21031

McCormick & Company, Inc., a global leader in the spice, flavor, and seasonings industry, is seeking a full-time Quality & Food Safety Operations Director. This role will report into a Senior Director of Quality & Regulatory - Total Business Owner. This new hire will work at McCormick's Global Headquarters, located in Hunt Valley, MD and will be eligible to participate in McCormick's hybrid work program (50% onsite and 50% remote per month).

McCormick & Company, Incorporated is a global leader in flavor with approximately 14,000 employees worldwide. With over $6 billion in annual sales across 160 countries and territories, we manufacture, market, and distribute spices, seasoning mixes, condiments, and other flavorful products to the entire food industry including e-commerce, retail,food manufacturers and foodservice businesses. Our most popular brands include McCormick, French's, Frank's RedHot, Stubb's, OLD BAY, Lawry's, Zatarain's, Ducros, Vahiné, Cholula, Schwartz, Kamis, DaQiao, Club House, Aeroplane, and Gourmet Garden. Every day, no matter where or what you eat or drink, you can enjoy food flavored by McCormick. Our Purpose is "To Stand Together for the Future of Flavor and our Vision is "A World United by Flavor—where healthy, sustainable and delicious go hand in hand."

As a company recognized for its exceptional commitment to employees, McCormick offers a wide variety of benefits, programs, and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k), profit sharing, paid holidays, and vacations.

POSITION OVERVIEW:

Reporting to the Senior Director Quality and Regulatory - Total Business Owner, the Quality & Food Safety Operations Director has oversight for all activities that impact Quality and Food Safety at internal and external sites, holds responsibility and alignment with Supply Chain for the leadership and development of site Quality Managers, knowledge of food safety and quality for products made, as well as site Quality and Regulatory Standards compliance and performance.

RESPONSIBILITIES:

• Strategic Planning/Leadership for sites - With partnership of the SME and TBOs, assesses, prioritizes, manages, and supports Business Unit Projects (capital/acquisition integration), BCP support, deployment of Business/Customer Needs, regulatory requirements, and standards compliance.


• Deliver Business Success and Track Performance within and across sites – accountable for business performance and KPIs through coordination of gap assessment, auditing, execution, follow-ups, and development plans to drive improvements with oversight of Quality and Regulatory Standards and JTE tools/methods used.


• Drive Customer Intimacy and Growth – partnership with team to engage with customers and develop the strategy to meet their needs. Ensure sites understand and are equipped to meet the business strategies and provide opportunities for learning and sharing between staff and external partners.


• Talent Management and Development for sites – organizational structure and hire to retire strategies for the sites’ personnel, leadership of staffing strategy and standardization of competencies for sites, Talent Reviews, Succession/Progression Planning, Development Plans, Performance Management of Direct Reports, Hiring Process Involvement, etc. Identifies needs, and in collaboration with SMEs, develops and implements training solutions to establish and improve the capabilities at sites associated with food safety and quality principles.


• Escalated Issue Management – Responsible for ensuring food safety and quality issue decision-making, communication and alignment at the appropriate levels of the organization for clarity and speed of decision.


• Establishes a Culture of Quality and JTE – Drives the adoption of JTE tools and skill development within the function. Uses same tools to drive Quality Culture initiatives at the sites.


• Partner with Supply Chain leaders at sites and their directors for goal setting, decision‑making alignment, and training and development needs.


• Support Supply Chain, Learning and Development, Sales, Marketing, Commercialization, and Product Development functions as needed


• Visit internal and external sites to foster strong relationships, assess gaps, and develop strategies for success.

REQUIREMENTS:

• 7+ years relevant experience


• Certification focused on Quality and Food Safety for Supply Chain requirement: PCQI (or HACCP based on region)


• Auditing proficiencies required through training or certification (i.e. ASQ, CFSQA)


• Experience in at least two Quality focus areas (Customer, Operations, Regulatory, Supplier, Global CoE) or related function, including Supply Chain, Product Development preferred


• Team leadership experience required


• Participant in Supply Chain/Product Development/Sales Teams required


• Ability to travel up to 30%

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion,national origin, disability, protectedveteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.

WHY WORK AT MCCORMICK?

United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130‑year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.