Quality Engineering Technician

Actalent; Saint Paul (MN); Presencial; USD 41 000 - 48 000; Tempo integral

Resumo da oferta

Actalent in Saint Paul, MN is hiring a Quality Engineering Technician to investigate nonconformances, lead root cause analyses, and drive CAPA with cross-functional teams on the shop floor.

The role emphasizes mentoring peers, documenting findings, and leveraging Epicor and other quality systems to improve processes and reduce defects.

Qualificações

• Experience leading nonconformance investigations in manufacturing.
• Knowledge of nonconformance processes and quality systems.
• Ability to interpret engineering drawings and specifications.
• Proficiency with measuring and inspection equipment.
• Ability to train and mentor technicians.
• Strong technical writing and communication skills.
• Experience with ERP and document control systems such as Epicor.

Responsabilidades

• Lead complex investigations on nonconforming components and devices.
• Evaluate quality concerns using drawings, procedures, and records.
• Prepare DMRs/NMRs and related quality documentation.
• Define inspection criteria and coordinate sorting activities.
• Mentor technicians and communicate findings to stakeholders.
• Support CAPA activities and verify action effectiveness.

Conhecimentos

Root cause analysis

Investigations

Quality systems

Documentation

Mentoring

Cross-functional teamwork

Epicor ERP

Engineering drawings

Ferramentas

Epicor ERP

Descrição da oferta de emprego

Quality Engineering Technician Job Description

Quality Engineering Technician serves as a key technical resource for complex nonconformance investigations, product quality concerns, and manufacturing quality issues. This role independently leads investigations, drives root cause and corrective action activities, coordinates large or complex sorting efforts, mentors other technicians, and partners closely with Quality Engineering and Manufacturing teams to reduce recurring defects and continuously improve quality processes.

Responsibilities

• Lead complex investigations involving nonconforming components, assemblies, and finished devices, ensuring thorough analysis and documentation.
• Independently evaluate ambiguous or complex quality concerns using engineering drawings, specifications, manufacturing procedures, quality records, product history, and technical inspection methods.
• Author, review, and complete complex defect and Nonconforming Material Reports (DMRs / NMRs), Rework Logs (RLs), and related quality documentation with a high degree of accuracy and clarity.
• Determine the appropriate quality documentation path for device, assembly, in-process, and supplier-related defects to ensure proper disposition and traceability.
• Lead root cause investigations by gathering evidence, evaluating failure modes, identifying contributing factors, and recommending effective corrective actions.
• Partner with Quality Engineers, Manufacturing Engineers, Supplier Quality, Purchasing, and Operations to resolve recurring or high-impact quality issues.
• Lead and coordinate product or material sorting activities, including defining inspection criteria, determining resource needs, training participants, and summarizing results.
• Serve as a technical quality resource for Manufacturing, Quality Control, Receiving Inspection, Final Inspection, Packaging, Purchasing, and Engineering teams.
• Provide clear and definitive interpretations of established acceptance criteria and escalation issues that require engineering judgment or formal disposition authority.
• Identify trends in quality failures and recommend improvements to inspection methods, manufacturing processes, procedures, or employee training.
• Support corrective and preventive action (CAPA) activities by collecting data, conducting investigations, verifying the effectiveness of actions, and monitoring results.
• Mentor and train Quality Engineering Technicians and other employees on inspection techniques, nonconformance documentation, investigation methods, and quality system requirements.
• Lead quality-related troubleshooting efforts with Manufacturing Technicians and production personnel to quickly resolve issues on the shop floor.
• Use Epicor and other quality or manufacturing systems to conduct advanced product history and traceability investigations.
• Support the development or revision of inspection instructions, workmanship standards, investigation tools, and quality procedures.
• Represent the technician group in cross-functional quality discussions and clearly communicate investigation findings to appropriate stakeholders.

Essential Skills

• Demonstrated experience independently leading nonconformance investigations and root cause analysis in a manufacturing or regulated environment.
• Advanced knowledge of nonconformance processes, inspection methods, and quality system requirements.
• Strong ability to interpret engineering drawings, specifications, assembly procedures, workmanship standards, and acceptance criteria.
• Advanced proficiency with measuring and inspection equipment used in manufacturing and quality control.
• Demonstrated ability to lead root cause investigations and support the implementation of effective corrective actions.
• Strong technical writing, documentation, and verbal communication skills, with the ability to produce clear and comprehensive reports.
• Demonstrated ability to train, mentor, and provide technical guidance to other technicians and cross-functional team members.
• Ability to coordinate cross-functional activities and communicate findings effectively to both technical and nontechnical audiences.
• Advanced experience using ERP, manufacturing, document control, and electronic quality systems, including tools such as Epicor.

This position operates in a regulated manufacturing and quality environment with normal first-shift hours, typically from 7:00 a.m. to 3:30 p.m.

Job Type & Location

This is a Contract to Hire position based out of Saint Paul, MN.

Pay & Benefits

The pay range for this position is $30.00 - $35.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Saint Paul, MN.

Workplace Type

This is a fully onsite position in Saint Paul,MN.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.