Quality Engineering Manager

Zoetis; Union City (CA); On-site; USD 99,000 - 151,000; Full time

Benefits offered by this job

Short-term incentives

Long-term incentives

Health benefits from day one

401K with match

Job summary

Zoetis in Union City, CA seeks a Quality Engineering Manager to lead testing oversight, data-driven product improvement, and process optimization within a regulated manufacturing environment.

You will direct PSG teams, develop SOPs, validate equipment, and ensure compliant QA support for validations and changes, with a focus on Lean methods and continuous improvement.

Qualifications

• Bachelor's degree in engineering or a scientific discipline, or equivalent relevant experience, 5-10 years in Quality Engineering within a regulated manufacturing environment, preferably medical devices.
• A minimum of 3 years of leadership experience is preferred.

Responsibilities

• Manage the daily activities of PSG Team and Quality Engineers, ensuring alignment with project goals.
• Lead problem-solving efforts for all testing aspects, driving timely solutions.
• Generate, Implement and review SOPs and Standard Methods.
• Ensure all testing is documented according to written protocols.
• Oversee training and competency of PSG technicians.
• Analyze data to identify opportunities for product improvement.
• Design and execute experiments to address product risks and test fixtures.
• Support development of specialized test software and systems.
• Report on product field performance and initiate actions to improve robustness and reliability.
• Support process improvements in manufacturing and establish inspection/test methods.

Skills

Quality engineering

Problem solving

Communication skills

Statistical methods

Equipment knowledge

Software programming

Lean

Data analysis

ISO 13485

FDA 21CFR820

Education

Bachelor's degree in engineering or scientific discipline

Tools

Excel

PowerPoint

Word

Minitab

JMP

Job description

POSITION SUMMARY

The Quality Engineering Manager leads and participates in continuous improvement activities across all business areas, focusing on instrumentation, chemistry, software, and testing. The role is responsible for directing and prioritizing tasks to ensure timely and accurate completion of tests and records, supporting efficient product delivery.

This role reports into the Site Quality Lead.

POSITION RESPONSIBILITIES

Testing and Technical Oversight

• Manage the daily activities of workgroups and technicians, ensuring alignment with project goals.
• Lead problem-solving efforts for all aspects of testing, driving timely and effective solutions.
• Generate, Implement and review Standard Operating Procedures (SOPs) and Standard Methods.
• Ensure all testing is properly documented and conducted in accordance with written protocols.
• Oversee the training and competency of PSG technicians.

Product and Process Improvement

• Analyze data to identify areas of product opportunities for improvement.
• Design and execute experiments to expose and address product risks.
• Support development of specialized test fixtures, software, and systems for required testing.
• Analyze and report on product field performance, including issuing summary reports.
• Assist in failure analysis of returned materials, components, and subassemblies.
• Initiate actions to enhance product robustness and reliability.
• Support the development and implementation or process improvements in manufacturing.
• Establish and refine process limits, and develop appropriate inspection and test methods for production processes.

Quality Assurance and Risk Management

• Implement and maintain a quality risk management process to monitor, control, and improve process performance and product quality throughout the product lifecycle.
• Ensure the use of operational excellence tools in quality procedures and processes.
• Provide Quality Assurance (QA) support to validation activities, including participation in project teams for facilities, equipment, utilities, cleaning, and process validation.
• Prepare and maintain the site Validation Master Plan in compliance with current requirements.
• Oversee qualification protocol and reports, providing quality oversight and assessment.
• Review and approve process-related change controls and change plans.
• Identify and communicate potential compliance gaps or risks to management.
• Participate in inspection readiness and preparation activities, including support during regulatory site inspections.
• Drive continuous improvement initiatives to enhance cycle time, productivity, efficiency, and quality of work, utilizing Lean methodology.
• Understand and support business needs, provide quality guidance, and facilitate timely resolution of quality issues.

Staffing and Leadership Responsibilities

• Foster leadership development and coaching among staff, creating a learning organization.
• Ensure training and development plans are established and implemented for all QA associates.
• Develop budgets and resource plancs for integration into the Site Quality Budget.
• Support the development of quality goals and targets as part of the organization's strategic plans

ORGANIZATIONAL RELATIONSHIPS

• Colleague will interact with colleagues throughout the entire facility including working with Quality, Engineering, Operations, etc.

RESOURCES MANAGED

Direct Reports:

• PSG Team
• Quality Engineers
• Software Engineer

EDUCATION & EXPERIENCE

• Bachelor's degree in engineering or a scientific discipline, or equivalent relevant experience, 5-10 years in Quality Engineering within a regulated manufacturing environment, preferably medical devices.
• A minimum of 3 years of leadership experience is preferred.

TECHNICAL SKILLS & COMPETENCIES REQUIRED

• Understanding of ISO 13485 & FDA 21CFR820. Ability to ensure compliance with changing guidelines.
• Ability to trouble-shoot problems and implement corrective action.
• Good written and oral communication skills.
• Understanding of equipment used by technicians.
• Analytical based problem-solving skills
• Experience with software programs including Excel, PowerPoint, Word, Minitab or JMP
• Strict attention to detail is critical and required as well as effective written and oral communication skills
• Use of statistical techniques, reliability test methods, electro-mechanical aptitude and software programming plus
• Able to quickly analyze and solves problems by applying an analytical, data driven and experimental mindset and seeks to understand both successes and failures to improve and develop.
• Exhibits strong self-awareness and is open to feedback

Physical Requirements:

• Ability to physically stand, bend, squat, and lift up to 25 to 30 lbs.
• Utilize required PPE.
• The position requires onsite presence in Union City CA.
• Must remain Drug-Free. (Drug screening completed prior to starting)

The US base salary range for this full-time position is $99,000 - $151,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

This position is also eligible for short-term incentive compensation. This position is also eligible for long-term incentives.

In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.