Quality Engineering Manager

BrothersTech; Milford (CT); On-site; USD 110,000 - 140,000; Full time

Job summary

BrothersTech is seeking a senior quality professional to own the Quality Management System and oversee product quality, inspection, and continuous improvement efforts.

You will lead audit readiness, manage non-conformance programs, and drive corrective actions. The role requires strong experience with AS9100, QA tooling, and cross-functional collaboration on a busy shop floor.

Qualifications

• 5–10+ years aerospace quality experience; 2+ years in a supervisory/management role desirable.
• Knowledge of AS9100 quality system and standards.
• Fluent with standard inspection tools and document control processes.

Responsibilities

• Own QMS development, implementation, and audit readiness; ensure documentation is current and followed.
• Oversee incoming, in-process, and final inspection; establish inspection and sampling plans.
• Lead root cause analysis and drive corrective/preventive actions; close non-conformances.
• Develop and report quality KPIs; use data to prioritize improvements; supervise inspectors.
• Bridge office and shop floor; train staff on quality standards and procedures.

Skills

QMS Management

AS9100

Root Cause Analysis

Reading blueprints

ERP systems

Excel

Communication

Organization

Education

Bachelor's degree in engineering or quality management

Tools

JobBOSS2

E2

ProShop

Job description

Quality Management System (QMS) Ownership

• Develop, implement, and maintain the company's QMS (e.g., ISO 9001, AS9100)
• Ensure documentation, procedures, and work instructions are current and followed
• Lead internal and always maintain audit readiness
• Manage document control and revision systems

Product Quality & Inspection

• Oversee incoming, in-process, and final inspection activities
• Establish and maintain inspection plans, control plans, and sampling methods
• Ensure proper use and calibration of inspection equipment (gauges, etc.)
• Support first piece inspections and PPAP submissions where applicable

Non-Conformance & Corrective Action

• Lead root cause analysis using structured problem-solving tools (5 Whys, etc.)
• Own corrective and preventive action process
• Drive closure of internal and external non-conformances
• Track and report quality trends and systemic issues
• Act as primary point of contact for customer quality issues and audits
• Work with suppliers to resolve quality issues and improve performance
• Identify and lead initiatives to reduce scrap, rework, and defects
• Drive a culture of quality and accountability across the shop floor

Metrics & Reporting

• Develop and track key quality KPIs (PPM, scrap, rework, on-time delivery impact)
• Provide regular reporting to leadership on quality performance
• Use data to drive decision-making and prioritize improvement efforts
• Supervise quality inspectors and technicians
• Train employees on quality standards, procedures, and best practices

Qualifications:

• 5-10+ years of aerospace quality experience, with 2+ years in a supervisory or management role desirable
• Knowledge: of AS9100 quality system
• Fluent with the use of standard inspection tools

Education:

• Bachelor's degree in engineering, quality management, or equivalent experience preferred

Skills:

• Proficiency in QMS Management, AS9100, Root Cause Analysis
• Ability to read and interpret basic manufacturing documents, purchase orders, job travelers, blueprints
• Working knowledge of ERP systems (i.e., JobBOSS2, E2, ProShop, or similar)
• Proficiency in Microsoft Excel and general office software

Key Traits for Success:

• Highly organized and detail-oriented
• Strong communicator who can bridge office and shop floor
• Proactive problem solver (doesn't wait for issues to grow?)
• Comfortable working in a small team where roles may overlap
• Ability to prioritize in a fast-moving, deadline-driven environment