Quality Engineering

CVS Health Corporation; Hartford, Northern (CT, KY); Hybrid; USD 79,000 - 159,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Hartford, CT is seeking a Quality Engineer to lead QA and test automation for our enterprise Contact Center CRM platform. You will define modern QA strategies aligned with Agile delivery, driving automation-first practices across API and UI testing, CI/CD, and AI QA approaches.

The role focuses on validating CRM workflows integrated with Aetna core systems, ensuring membership and benefit accuracy and reliability, mentoring teams, and collaborating with onshore and offshore

Qualifications

• 5+ years of software engineering experience.
• 3+ years leading QA engineering and mentoring scrum teams.
• 3+ years of QA automation with Selenium, Rest Assured, Java and Apache POI using GitHub.
• 3+ years Agile experience and tools such as RTC/RQM, Jira, HP ALM, Rally.

Responsibilities

• Lead quality engineering and test automation for enterprise Contact Center CRM platform.
• Define and execute modern QA strategies aligned to Agile delivery and automation-first practices.
• Validate API and UI automation, CI/CD enablement, and AI QA approaches.
• Ensure end-to-end CRM validation with Aetna core systems, focusing on membership and benefits accuracy.

Skills

Software engineering

QA leadership

QA automation

Selenium

Rest Assured

Java

GitHub

Agile

Jira

RTC/RQM

HP ALM

Rally

Education

Bachelor degree

Tools

Selenium

Rest Assured

Apache POI

GitHub

Jira

RTC/RQM

HP ALM

Rally

Job description

## Quality EngineeringApply: Hybrid: CT - Hartford: Full time: Posted Today: End Date: October 16, 2026 (6 days left to apply): R1011998We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.**Position Summary**This role leads quality engineering and test automation for enterprise Contact Center CRM platform, supporting critical service operations across Aetna and CVS Health. The Quality Engineer is accountable for defining and executing modern QA strategies aligned to Agile delivery, driving automation-first practices The position emphasizes advanced QA capabilities, including API and UI automation, CI/CD enablement, and emerging AI quality assurance, with responsibility for validating AI-powered agents using structured evaluation metrics and LLM-based testing approaches. The role ensures end-to-end validation of CRM workflows integrated with Aetna core systems, with a focus on membership and benefit accuracy, reliability. **Required Qualifications**• 5+ years of experience with software engineering • 3+ years of experience as a quality assurance engineering lead , mentoring scrum teams • 3+ years of experience with new QA technology and trends including QA test automation using tools like selenium, gherkins, Rest Assure, Java, apache poi, GitHub • 3+ years’ experience with Agile methodologies and familiarity with product management tools such as RTC/RQM/Jira/HP ALM/Rally**Preferred Qualifications** • 2+ years of experience in Health care/Insurance domain • Adept at execution and delivery (planning, delivering, and supporting) skills • Ability to innovate, display original thinking and creativity, meets challenges with resourcefulness, generating suggestions for improving work. • Proven experience in working with onshore and offshore colleagues\\contractors • Experience in Salesforce software quality assurance**Education** 4 years Bachelors or Equivalent**Anticipated Weekly Hours**40**Time Type**Full time**Pay Range**The typical pay range for this role is:$79,310.00 - $158,620.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.**Great benefits for great people**We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‐time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‐being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 10/16/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.