Quality Engineer Specialist - Digital Retail Accounts

PNC Financial Services Group, Inc.; Dallas, Northern (Luzerne County, KY); Hybrid; USD 75,000 - 138,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Job summary

PNC Financial Services Group, Inc. is hiring a Quality Engineer Specialist for the Digital Retail Accounts team. The role supports a multi-location base (Pittsburgh, Strongsville, Dallas, or Birmingham) and partners with product owners, developers, and QE leads to ensure high-quality software delivery.

You will develop and execute test plans, validate changes, and help maintain governance and risk controls across consumer banking, business banking, payments, and platform services.

Qualifications

• 2+ years of professional testing experience.
• University/college degree required or equivalent.
• Bachelor's degree in a related field preferred.

Responsibilities

• Develops and executes detailed test plans aligned with team goals.
• Provides input on testing approaches, tools, and technologies to be used for projects.
• Ensures access to test environments and escalates issues to the team for resolution.

Skills

Analytical Thinking

Controls Testing

Corporate Governance

Quality Assurance

Quality Support

Software Testing

Test Case Development

Usability Testing

Education

Bachelor's degree

Job description

## Quality Engineer Specialist - Digital Retail AccountsApply: PA - Pittsburgh: OH - Strongsville: AL - Birmingham: TX - Dallas: Full time: Posted Today: R232749# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Engineer Specialist within PNC's Technology - Digital Retail organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, or Birmingham, AL. As a Quality Engineer Specialist, you will support AOP (Account Opening Platforms) - Retail Digital Accounts, a team responsible for digital account opening and related banking capabilities across consumer banking, business banking, payments, investments, and platform services. In this role, you will collaborate closely with Product Owners, Business Analysts, Developers, Scrum Masters, QE Leads, and other technology partners to ensure high-quality software delivery. You will be responsible for validating application changes, identifying defects early in the development lifecycle, and helping ensure releases meet quality standards, governance requirements, and customer expectations.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Develops and executes detailed test plans, ensuring they align with team, strategy, and program goals.* Provides input to the testing approach, tools, and technologies to be used for projects.* Ensures access to test environments is complete and escalates all issues and risks to the team for resolution.* Escalates Quality Engineer tool/data specific issues to Quality Engineer leaders. Works with the team to prioritize and retest/disposition defects. Identifies potential process and tool improvements.* Participates in Team Planning, providing estimation of timeline and resource needs to meet testing goals.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Preferred Skills**Analytical Thinking, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing## **Competencies**Accuracy and Attention to Detail, Application Testing, Influencing, Process Management, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management, Technical Troubleshooting## **Work Experience**Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Bachelors## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**No Required or Preferred Language Assessments# **Pay Transparency**Base Salary: $75,000.00 – $137,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.# **Application Window**Generally, this opening is expected to be posted for two business days from 08/13/2026, although it may be longer with business discretion.# **Benefits**PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.