Quality Engineer - Site Call Management

Rolls-Royce plc; Mankato Township (MN); On-site; USD 73,000 - 119,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Rolls-Royce plc in Minnesota is seeking a Quality Engineer – Site Call Management to investigate site call quality issues at datacenter sites, document with Quality Notifications in SAP, and issue QM Orders for necessary rework.

You will analyze data to identify responsible departments, compile monthly reports, and provide management with timely feedback on priority topics and quality concerns.

Qualifications

• Bachelor’s degree in Mechanical or Electrical Engineering plus 3 years quality experience with large industrial equipment or 7 years quality engineering experience with large industrial equipment.
• Experience applying quality control methods and engineering principles to engine production.
• Knowledge of data analysis techniques and problem-solving processes.

Responsibilities

• Investigate site call quality issues to determine validity.
• Create Quality Notifications in SAP and issue QM Orders for rework.
• Conduct investigations to assign root causes and issue corrective actions.
• Compile Quality Alerts and monthly site quality reports.
• Provide timely feedback to Key Account Quality and management.

Skills

Quality analysis

Data analysis

Engineering knowledge

Teamwork

Problem solving

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

SAP

Job description

Quality Engineer – Site Call Management Pioneer the next generation of innovation.

Position Summary: This position is responsible for investigating product quality concerns from datacenter sites (primarily prior to site hand-over to customer). This includes investigating issues, creating quality notifications, issuing QM Orders to support rework, issuing corrective action requests and compiling monthly reports.

Key Accountabilities

• Investigate site call quality issues received from datacenter sites to determine whether complaints are valid.
• Create Quality Notifications in SAP to document the issues and generate QM Orders where rework is required.
• Conduct investigations to determine which departments are responsible for causing discrepancies at site and issue corrective action requests.
• Compile Quality Alerts and issue within the company as needed.
• Compile monthly reports to summarize site call quality issues at data center sites.
• Use data analysis to identify improvement projects.
• Participate as a team member in problem solving exercises.
• Provide accurate and timely feedback and data to Key Account Quality and management regarding the status of priority topics and quality concerns.
• Keep management abreast of progress, developments, and pending problems.

Basic Requirements

Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Bachelor’s degree in Mechanical or Electrical Engineering plus 3 years quality experience with large industrial equipment or 7 years quality engineering experience with large industrial equipment.

Preferred Qualifications

• Good knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the production of internal combustion engines.
• Good knowledge of quality control, raw materials, manufacturing processes, costs, and other techniques for maximizing the effective manufacture of engines.
• Familiar with plant operations and equipment.
• Knowledge of Rolls‑Royce Solutions components and products.
• Strong knowledge of internal combustion engine performance requirements.
• Working knowledge of gauge and test equipment.
• Strong knowledge of geometric tolerating and related gauges.
• Self-starter possessing strong initiative and teamwork.

Equal Opportunity Statement

Rolls‑Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

At Rolls‑Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work.

Job Posting Date

30 Sept 2026; 00:09

Pay Range

Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range. $73,120 - $118,820-Annually

Location

Mankato, MN

Benefits

Rolls‑Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.

• health
• dental
• vision
• disability
• life and accidental death & dismemberment insurance
• flexible spending account
• health savings account
• 401(k) retirement savings plan with a company match
• Employee Assistance Program
• Paid Time Off
• certain paid holidays
• paid parental and family care leave
• tuition reimbursement
• long-term incentive plan

The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.

Business Unit

The Business Unit Power Systems of Rolls‑Royce provides world‑class power solutions and complete life‐cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide. At the heart of our business is the unrivalled dedication and technical expertise of our people. To support them we provide an environment of caring and belonging where everyone is themselves and supports each other.