Quality Engineer - Site Call Management

Rolls-Royce; Mankato (MN); On-site; USD 73,000 - 119,000; Full time

Benefits offered by this job

Bonus plan

Health insurance

401(k) retirement match

Job summary

Rolls-Royce seeks a Quality Engineer for Site Call Management to investigate and resolve quality issues at datacenter sites, document with QM Orders, and drive corrective actions. The role emphasizes data-driven problem solving, cross-functional collaboration, and timely reporting to advance product quality.

The position requires a engineering degree and hands-on quality experience with large industrial equipment, with a strong emphasis on root-cause analysis, gauges, and testing methodologies.

Qualifications

• Authorized to work in the United States without sponsorship.
• Bachelor's degree in Mechanical or Electrical Engineering plus 3 years quality experience with large industrial equipment or 7 years quality engineering experience with large industrial equipment.

Responsibilities

• Investigate site call quality issues from datacenter sites to determine validity of complaints.
• Create Quality Notifications in SAP and generate QM Orders for rework.
• Identify departments responsible for discrepancies and issue corrective action requests.
• Compile Quality Alerts and issue them within the company as needed.
• Prepare monthly reports summarizing site call quality issues at data center sites.
• Use data analysis to identify improvement projects.
• Participate as a team member in problem solving exercises.
• Provide timely feedback and data to Key Account Quality and management on priority topics.
• Keep management informed of progress, developments, and pending problems.

Skills

Quality control

Gauge & test equipment

Geometric tolerancing

Problem solving

Teamwork

Self-starter

Education

Bachelors in Mechanical or Electrical Engineering

Tools

SAP Quality Management

Job description

Job Description

Title: Quality Engineer – Site Call Management

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Position Summary

This position is responsible for investigating product quality concerns from datacenter sites (primarily prior to site hand-over to customer). This includes investigating issues, creating quality notifications, issuing QM Orders to support rework, issuing corrective action requests and compiling monthly reports.

Key Accountabilities

• Investigate site call quality issues received from datacenter sites to determine whether complaints are valid.
• Create Quality Notifications in SAP to document the issues and generate QM Orders where rework is required.
• Conduct investigations to determine which departments are responsible for causing discrepancies at site and issue corrective action requests.
• Compile Quality Alerts and issue within the company as needed.
• Compile monthly reports to summarize site call quality issues at data center sites.
• Use data analysis to identify improvement projects.
• Participate as a team member in problem solving exercises.
• Provide accurate and timely feedback and data to Key Account Quality and management regarding the status of priority topics and quality concerns.
• Keep management abreast of progress, developments, and pending problems.

Basic Requirements

• Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Bachelor’s degree in Mechanical or Electrical Engineering plus 3 years quality experience with large industrial equipment or 7 years quality engineering experience with large industrial equipment.

Preferred Qualifications

• Good knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the production of internal combustion engines.
• Good knowledge of quality control, raw materials, manufacturing processes, costs, and other techniques for maximizing the effective manufacture of engines
• Familiar with plant operations and equipment
• Knowledge of Rolls-Royce Solutions components and products
• Strong knowledge of internal combustion engine performance requirements
• Working knowledge of gauge and test equipment
• Strong knowledge of geometric tolerating and related gauges
• Self-starter possessing strong initiative and teamwork

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

#CLOENG

Job Posting Date

31 Aug 2026; 00:08

Pay Range

Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range.

$73,120 - $118,820-Annually

Location

Mankato, MN

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.

The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life‑cycle support under our product and solution brand mtu.

Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.