Quality Engineer, Rack Infrastructure & Site Operations

OpenAI; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

OpenAI is seeking an experienced Quality Engineer to drive product and site quality across its infrastructure ecosystem. You will establish, implement, and manage a comprehensive quality program spanning design, manufacturing, and deployment.

Responsibilities include improving First Pass Yield (FPY), leading site and fixture validation, driving CAPA and yield initiatives, and managing supplier quality through audits and vendor qualification.

Qualifications

• Requires proven QE experience across infrastructure or manufacturing.
• Experience establishing quality programs from design through deployment.
• Strong understanding of FPY, CAPA, and supplier quality metrics.
• Ability to coordinate audits and drive corrective actions.
• Collaborates with Design, Engineering, and Operations teams.

Responsibilities

• Lead end-to-end quality program for OpenAI's infrastructure.
• Drive FPY improvement and yield initiatives.
• Lead site and fixture validation and CAPA execution.
• Manage supplier quality, vendor qualification, and audits.
• Monitor KPIs and coordinate corrective actions to protect delivery schedules.

Skills

Quality engineering

CAPA implementation

Supplier quality management

Root cause analysis

Cross-functional collaboration

Tools

FMEA

SPC

Job description

About the Team

OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance. We work closely with manufacturing partners, engineering teams, and operations staff to ensure that every component is delivered ready for installation, startup, and long-term service.

About the Role

We are seeking an experienced Quality Engineer (QE) to drive Product and Site Quality initiatives across OpenAI's infrastructure ecosystem. In this role, you will establish, implement, and manage a comprehensive, quality-focused program across our global supply chain network, ensuring excellence from design through deployment. You will be responsible for end-to-end quality of finished products, as well as maintaining and elevating manufacturing site quality standards. Working cross-functionally with Design (NPI) and Engineering teams, you will help achieve First Pass Yield (FPY), quality, and reliability targets. This includes leading site and fixture validation efforts, driving yield improvement initiatives (Yield Bridge, CPI), and implementing robust corrective and preventive actions (CAPA) to resolve issues at their root cause. In addition, you will play a key role in supplier quality management, assessing and qualifying new vendors, overseeing ongoing supplier performance, and ensuring readiness for future business awards. You will lead vendor audits, monitor key performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced operational risk, and high system reliability. By partnering closely with external suppliers and internal Engineering and Operations stakeholders, you will help ensure OpenAI's datacenter infrastructure is delivered on time, meets the highest quality standa