Quality Engineer, Power Solutions - Customer Focused

Amphenol ICC; Northern (KY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Amphenol Communications Solutions (ACS) is seeking a Quality Engineer to join our team in the United States. This role serves as the primary liaison for quality issues with customers, coordinating containment actions and driving root-cause analyses across manufacturing and supplier networks.

Key responsibilities include leading investigations, performing 8D-based corrective actions, and ensuring compliance with ISO/IATF quality standards while supporting APQP/PPAP deliverables for new products

Qualifications

• BS in Mechanical/Industrial Engineering or equivalent.
• 5–8 years of experience in manufacturing or related industry.
• Experience with Injection Molding, Stamping, and Assembly processes is preferred.
• Experience handling customers and managing quality issues.

Responsibilities

• Serve as the primary liaison between customers and Amphenol Power solutions group for quality matters.
• Lead customer communication related to non-conformances, field returns, reliability concerns, and process deviations.
• Investigate customer complaints and coordinate containment actions with third-party service providers.
• Analyze quality failures, identify root causes, and implement corrective actions using 8D, Fishbone, 5-Why, FMEA, DOE.
• Oversee sorting, rework, and verification activities by external partners.

Skills

Quality tools

8D problem solving

APQP/PPAP

FMEA

MSA/SPC

Minitab

Statistical analysis

Education

BS in Mechanical/Industrial Engineering or equivalent

Tools

Minitab

Job description

Amphenol Communications Solutions (ACS) is seeking a Quality Engineer to join our team in the United States. This role serves as the primary liaison for quality issues with customers, coordinating containment actions and driving root-cause analyses across manufacturing and supplier networks.

Key responsibilities include leading investigations, performing 8D-based corrective actions, and ensuring compliance with ISO/IATF quality standards while supporting APQP/PPAP deliverables for new products