Quality Engineer I: Post-Market Investigations

Boston Scientific Corporation; Arden Hills (MN); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Boston Scientific Corporation in Arden Hills, Minnesota, is seeking a defined-term, full-time professional to join the MedSurg Complaint Investigation Site (CIS) team. The role focuses on monitoring, investigating and escalating product performance signals for Endoscopy and Urology & Pelvic Health divisions, with hybrid work requiring three days in the local office.

Collaborate across divisions to understand product performance and drive improvements that enhance patient outcomes, while ensuring

Qualifications

• Bachelor's degree in engineering, science or a related technical discipline.
• Minimum of 1 years' experience in a relevant engineering, quality or scientific role.
• Strong verbal and written communication skills; ability to explain technical concepts to diverse audiences.
• Experience managing multiple projects across cross-functional organizations.

Responsibilities

• Provide ownership for product families within the Urology & Pelvic Health division by partnering with cross-functional teams to improve product investigations and reduce complaint rates.
• Collaborate with divisional partners to streamline complaint handling processes and improve product performance.
• Provide technical guidance to identify and resolve quality issues using engineering fundamentals and structured problem-solving methodologies.
• Develop investigative test methods to determine the root cause of product complaints.
• Partner with cross-functional teams to develop and implement streamlined, robust Complaint Investigation Site (CIS) processes while ensuring compliance with organizational and regulatory requirements.
• Champion continuous improvement initiatives across local and global Post Market organizations.
• Foster an inclusive workplace where all employees can contribute to their full potential in support of organizational objectives.
• Demonstrate a strong commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all documented quality processes and procedures.

Skills

Engineering

Quality

Investigation

Root cause analysis

Education

Bachelor's degree in engineering or science

Job description

Boston Scientific Corporation in Arden Hills, Minnesota, is seeking a defined-term, full-time professional to join the MedSurg Complaint Investigation Site (CIS) team. The role focuses on monitoring, investigating and escalating product performance signals for Endoscopy and Urology & Pelvic Health divisions, with hybrid work requiring three days in the local office.

Collaborate across divisions to understand product performance and drive improvements that enhance patient outcomes, while ensuring