Quality Engineer - High Time in Service

Ford; Dearborn (MI); Hybrid; USD 74,000 - 166,000; Full time

Benefits offered by this job

Immediate medical, dental, vision and药

Prescription drug coverage

Tuition assistance

Paid time off

Paid holidays

Vehicle discount program

Job summary

Ford Motor Company is seeking a High Time in Service Quality Engineer to address engine and thermal system issues, using root-cause analysis and robust testing to prevent recurrence.

You will lead cross-functional teams, analyze warranty data, and drive improvements that reduce warranty spend while delivering reliable service solutions.

Qualifications

• Bachelor's degree in engineering or related field.
• 2+ years in internal combustion engine operation or related area.
• Strong problem solving, data analysis, and teamwork.

Responsibilities

• Lead and support high time in service quality projects and problem solving.
• Analyze quality data to spot emerging issues and drive root cause.
• Collaborate with Quality, Powertrain, Core Engineers and Technical Specialists.
• Design, execute or coordinate analytic and physical testing to identify root cause.
• Document lessons learned for knowledge preservation.

Skills

Quality data analysis

Problem solving

Cross-functional collaboration

Project management

Team player

Communication skills

Education

Bachelor's Degree in Engineering

Master's degree in Engineering (preferred)

Tools

Power Automate

Alteryx

Job description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Product Development

product development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more!

In this position…

The High Time in Service Quality Engineer position focuses on issues within the engine and thermal systems that manifest later in product life. The role requires utilizing best practice problem solving to quickly determine root cause, develop strategies and tools to catch issues sooner, develop new designs and execute test plans that ensure such issues are averted in the future, and support efficient and robust service solutions.

This position entails collaboration with cross-functional teams on interesting and fast-paced projects that deliver robust and efficient solutions to complex issues. Be a part of the team that is providing significant reliability improvements for Ford Motor Company, helping to achieve our aggressive quality improvement goals.

What you'll do…

• Lead/support High Time in Service quality projects and the overall Problem Solving Process on aggressive timelines to support IPTSE’s warranty spend reduction targets.
• Responsibilities include identifying emerging issues via quality data analysis, leading, coaching, and improving the quality Problem Solving Process, and presenting Lessons Learned to the broader Quality team.
• Collaborate regularly with Quality, Powerpack, Core Engineers, and Technical Specialists as well as report project status and results to Management.
• Strong focus on warranty data/trend analysis and physical understanding of engine/powertrain systems and subsystems as key tools to identify emerging issues and drive problem solving process to closure.
• Ability to design, execute, and/or coordinate analytical and physical testing from component bench level to full powertrain/vehicle testing to identify root cause, replicate quality issues and validate potential changes.
• Identify and document lessons learned for knowledge preservation.

You’ll have…

Minimum Requirements:

• Bachelor’s Degree in Engineering or a related field of study
• 2+ years of work experience in internal combustion engine operation, cooling, airpath, fuel, after-treatment, etc.
• Strong project management, problem solving, and organization skills.
• Excellent teamwork and communication skills.
• Self-starter with the ability to manage multiple work streams simultaneously.
• Enjoys taking on new challenges, embraces learning and discovery.

Even better, if you have …

Preferred

• Master’s degree or higher in Engineering
• Previous work experience in automotive engineering, quality analytics, or a related field.
• Experience in management, manipulation, and anomaly detection in large datasets.
• Knowledge of automation tools and techniques (Power Automate, Co-Pilot, Alteryx).
• 6-Sigma Green Belt, Black Belt, or Design for Six Sigma experience.
• Familiarity with Strategic Problem Solving, Failure Mode Avoidance and Robustness, and/or Reliability processes.
• Experience with quality data analysis tools.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 6 - 8 and ranges from $74,300-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

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