Quality Engineer & CAPA Lead for Installations

Insight Global (United States); Liberty (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

Insight Global is seeking a Quality Engineer to support inspection, rework coordination, and daily customer communication for installation-site quality activities.

This individual will lead a small pod team (Quality/Process Technicians and a Test Technician), leverage historical CAPA and defect insights to guide inspections, and serve as the primary liaison between the customer site and internal manufacturing and engineering teams.

Qualifications

• 3+ years experience in Quality Engineering or quality-focused leadership within manufacturing, deployment, or field installation environments.
• 1+ years experience working with CAPA processes, defect trending, and structured inspection methodologies.
• 1+ years experience leading or coordinating technician teams (direct or indirect).

Responsibilities

• Support inspection, rework coordination, and daily customer communication for installation-site quality activities.
• Lead a small pod team (Quality/Process Technicians and a Test Technician).
• Leverage historical CAPA and defect insights to guide inspections.
• Serve as the primary liaison between the customer site and internal manufacturing and engineering teams.
• Own daily execution rhythms, reporting, and accountability for quality outcomes.

Skills

Quality engineering

Leadership

Inspection & testing

Communication

Education

ASQ CQE / CMQ QE / CAPM / PMP certifications

Job description

Insight Global is seeking a Quality Engineer to support inspection, rework coordination, and daily customer communication for installation-site quality activities.

This individual will lead a small pod team (Quality/Process Technicians and a Test Technician), leverage historical CAPA and defect insights to guide inspections, and serve as the primary liaison between the customer site and internal manufacturing and engineering teams.