Quality Engineer

Better Impact Inc.; Winston-Salem (NC); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k)

Unlimited vacation + 9 paid holidays

Paid parental leave

Competitive comp package

Job summary

Better Impact Inc. is seeking a senior quality engineering leader to design a cross‑stack quality strategy and build automation across .NET, PHP, and Node/TypeScript.

You will own the end‑to‑end test coverage and integrate it into delivery pipelines, using AI-driven tooling to scale without headcount for every surface. You will define quality gates, ensure environment parity, and drive modernization efforts while protecting customer-facing behavior.

Qualifications

• Deep experience in software quality with real depth in test automation.
• Built or rebuilt a quality function across multiple stacks or products.
• Fluent in modern automation across .NET, PHP, and Node/TypeScript.
• Treat AI and agentic tooling as a force multiplier for cross-stack quality.
• Protected a product through major migrations or re-platforms.
• Understands multi-region SaaS uptime and SLA obligations.

Responsibilities

• Design a quality strategy that works across .NET, PHP, and Node/TypeScript.
• Build the automation layer and end‑to‑end coverage integrated into delivery pipelines.
• Define and own quality gates and ensure tests cover production parity.
• Support modernization efforts without breaking customer-facing behavior.
• Embed quality into development teams' delivery cycles with engineering leadership.

Skills

Test automation

Quality strategy

Automation architecture

Cross-stack experience

AI tooling

Migration/re-platform risk

SaaS uptime awareness

Modern stacks familiarity

Job description

About Better Impact

Our mission is simple: better volunteerism, stronger communities. Better Impact provides software that helps nonprofits, government agencies, healthcare organizations, and companies recruit, schedule, communicate with, and track volunteers and their impact. We advance volunteerism by equipping the professionals who make it happen with the technology, benchmarks, and community they need to run effective volunteer programs.

Today, our products support more than 85,000 organizations, millions of volunteers, and over 600 million volunteer hours across the nonprofit, public, healthcare, and corporate sectors. Our vision is a world where volunteerism is recognized, resourced, and respected in every community.

We are a growing, private‑equity‑backed business focused on meaningful work.

What You'll Do

Design a quality strategy that works across .NET, PHP, and Node and TypeScript. You're not bringing a single‑stack playbook. You're defining an approach to quality that holds up across a portfolio of different systems.

Build the automation layer. API and end‑to‑end test coverage, integrated into each platform's delivery pipeline, with agentic and AI‑driven tooling brought in deliberately so coverage scales without adding headcount for every new surface.

Define and own the quality gates across all products. No ticket exits development without a clear testing designation. Nothing ships to production without documented evidence that tests passed on an environment that genuinely mirrors production, same stack and same configuration. You own the standard, and you own sign-off on environment parity.

Own regression protection through various legacy technology modernization eforts. Build the safety net that lets engineering re-platform aggressively without silently breaking customer‑facing behavior. This is the difference between a modernization that ships and one that stalls under fear of breaking things.

Embed quality into each development teams delivery cycle rather than bolting it on at the end. You'll partner with engineering leadership across platforms and with product owners, and make quality a discipline teams rely on rather than a checkpoint they route around.

Requirements

WHO YOU ARE

You have deep experience in software quality, with real depth in test automation. You are not a manual‑QA manager looking to direct a team of testers. You've built systems, architected automated suites, and made hard calls about what to test and how.

You have built or substantially rebuilt a quality function before, ideally across more than one stack or product. You know what it takes to create standards where none exist and to get engineering to adopt them without resentment.

You are fluent in modern automation and comfortable that the stacks differ. You can reason about quality in a .NET system, a PHP system, and a Node and TypeScript system, and design an approach that generalizes rather than one that only fits what you already know.

You treat AI and agentic tooling as the force multiplier that makes cross‑stack quality possible for a small team.

You have protected a product through a major migration, re-platform, or rewrite, where regression was the central risk and the cost of getting it wrong was customer trust.

You understand that a multi‑region SaaS product carries uptime and SLA obligations, and you build quality processes with that reality in mind.

Government, healthcare, or compliance experience is a plus but not required.

Benefits

• Medical, dental & vision insurance (after 90 days)
• 401(k) (after 90 days)
• Unlimited vacation + 9 paid holidays
• Paid parental leave
• Competitive comp package