Quality Engineer

Prysmian Group; Williamsport (Lycoming County); On-site; USD 70,000 - 100,000; Full time

Job summary

Prysmian Group is seeking a Quality Engineer to support manufacturing quality, drive continuous improvement, investigate issues, and help maintain the QMS. You will work with Manufacturing, Engineering, Operations, Suppliers, and Customers to identify root causes and implement corrective actions.

Ideal candidates are early-career engineers or quality professionals with strong problem-solving skills, data analysis experience, and familiarity with CAPA, 5 Why, 8D, and Lean/Six Sigma methods.

Qualifications

• Bachelor's degree in Engineering or related STEM field, or equivalent manufacturing/quality experience.
• Experience in manufacturing, engineering, quality, operations, continuous improvement, or related technical environment.
• Strong analytical and problem-solving skills with the ability to investigate issues, identify root causes, and develop practical solutions.
• Ability to manage multiple priorities, projects, and quality-related issues in a fast-paced manufacturing setting.
• Proficiency with Microsoft Excel for data analysis and reporting.

Responsibilities

• Investigate customer complaints, product returns, and field quality concerns; conduct root cause analysis and drive CAPA.
• Review and disposition nonconforming materials and products, including rework and scrap decisions per quality procedures.
• Analyze quality and process data to identify trends, reduce risk, and support data-driven decisions.
• Lead problem-solving efforts using RCA, 5 Why, 8D, Fishbone Diagrams and Pareto analysis.
• Collaborate with Manufacturing, Engineering, Operations, and Quality teams to resolve daily quality issues and drive improvements.
• Support QMS activities including CAPAs, document control, and quality records.

Skills

Root Cause Analysis

5 Why

8D

Fishbone Diagrams

Pareto Analysis

Excel

Data analysis

Problem solving

Quality assurance

Manufacturing quality

Education

Bachelor's Degree in Engineering or related STEM

High School Diploma or GED

Tools

SAP

HFA

Job description

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector. We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.

Make Your Mark at Prysmian Group - Join Us

Role Overview

Reporting to the Quality Manager, the Quality Engineer is responsible for supporting manufacturing quality, driving continuous improvement initiatives, investigating quality issues, and supporting the Quality Management System (QMS). This position partners closely with Manufacturing, Engineering, Operations, Suppliers, and Customers to identify root causes, implement corrective actions, and improve product and process performance. This role is ideal for an early-career engineer or quality professional who enjoys problem solving, collaborating across departments, and working in a dynamic manufacturing environment. The successful candidate will receive mentorship and development opportunities while gaining exposure to manufacturing operations, customer quality, supplier quality, process improvement, and quality systems.

Key responsibilities

• Investigate customer complaints, product returns, and field quality concerns; conduct root cause analysis and drive corrective and preventive actions (CAPA).
• Review and disposition nonconforming materials and products, including rework, reuse, deviation, and scrap decisions in accordance with quality procedures.
• Analyze quality and process performance data to identify trends, reduce risk, and support data-driven decision making.
• Lead and support structured problem-solving efforts using tools such as Root Cause Analysis, 5 Why, 8D, Fishbone Diagrams, Pareto Analysis, and other quality methodologies.
• Partner with Manufacturing, Engineering, Operations, and Quality teams to resolve daily quality issues, implement corrective actions, and drive continuous improvement.
• Support Quality Management System (QMS) activities including CAPAs, document control, process updates, quality records, and compliance initiatives.
• Participate in customer, supplier, and third-party audits, inspections, and quality reviews as required.
• Support qualification and validation activities for new products, processes, equipment, and customer requirements.
• Provide technical guidance on quality requirements, inspection methods, process controls, and product specifications.
• Support strategic quality initiatives and perform other duties as assigned.

Minimum Qualifications

• Bachelor's Degree in Engineering, Manufacturing, Materials Science, Industrial Engineering, Mechanical Engineering, Welding Engineering, or another related STEM discipline; or equivalent relevant manufacturing, quality, engineering, or technical experience.
• Strong relevant technical, manufacturing, quality, or engineering experience may be considered in lieu of a degree (High School Diploma or GED required).
• Experience in manufacturing, engineering, quality, operations, continuous improvement, project-based work, or a related technical environment.
• Recent engineering graduates are encouraged to apply.
• Strong analytical and problem-solving skills with the ability to investigate issues, gather data, identify root causes, and develop practical solutions.
• Ability to manage multiple priorities, projects, and quality-related issues simultaneously in a fast-paced manufacturing environment.
• Proficiency with Microsoft Office applications, particularly Excel for data analysis and reporting.

Preferred Qualifications

• Experience with quality improvement methodologies, including Lean Manufacturing and Six Sigma.
• Familiarity with quality tools and structured problem-solving methodologies, including: Root Cause Analysis, Corrective and Preventive Action (CAPA), 5 Why's, 8D, Fishbone Diagrams, Process Capability Analysis Experience working within an ISO 9001 Quality Management System, including document control, CAPA management, audit support, and process documentation.
• Experience with customer complaint investigations, product nonconformance management, or corrective action implementation.
• Experience with MRP/ERP systems such as SAP, HFA, or similar systems.
• Experience in wire and cable manufacturing, metallurgy, welding processes, metals manufacturing, or related industrial manufacturing environments.
• ASQ Certified Quality Engineer (CQE), ASQ Certified Six Sigma Green Belt (CSSGB), or other relevant quality certifications.

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our DE&I Page to learn more about Prysmian’s commitments.

Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation, and a strong customer base, the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian’s business strategy perfectly matches key market drivers by developing resilient, high-performing, sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions. Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.