Quality Engineer

CentroMotion; West Bend (WI); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Health benefits

HSA

Life Insurance

Short-Term Disability

Voluntary Life Insurance

401(k)

Paid Holidays

Tuition Reimbursement

Lifestyle Reimbursement

Wellness program

PTO

Job summary

CentroMotion in West Bend, Wisconsin seeks an experienced Quality Engineer to maintain ISO 9001 quality systems, audit processes, and support product launches from design through manufacturing. You will lead cross-functional teams to prevent defects, reduce variation, and ensure customer requirements are met.

The role emphasizes root cause analysis, statistical methods, PPAP familiarity, and strong communication with customers and suppliers.

Qualifications

• Bachelor’s degree in Engineering or 5+ years Quality Engineering experience.
• Knowledge of ISO 9001 Quality Management Systems and PPAP.
• Interpreting GD&T drawings and tolerancing.
• Advanced Excel skills; proficient in Word and PowerPoint.
• Strong problem solving and communication abilities.

Responsibilities

• Perform product and process audits and drive corrective actions.
• Maintain and improve control plans and QMS documents.
• Lead cross-functional teams in root cause analysis and containment.
• Monitor KPIs and report quality metrics regularly.
• Support customer and supplier communications for corrective actions.

Skills

Problem solving

Interpersonal communication

Quality management

Auditing

Education

Bachelor’s in Engineering

5+ years QA experience

Tools

Excel

MS Word

PowerPoint

Access

SQL Server

PC-DMIS

Job description

We are currently seeking a professional to take on the role of Quality Engineer. The ideal candidate will be responsible for maintaining and auditing quality management systems under ISO 9001 Standard; and monitor processes to ensure the products are produced meeting or customer requirements. Requires quality systems and problem-solving subject matter expertise to identify and resolve issues and deviations before they reach customer. Lead and support quality checks for existing products and new product launches from design development phase gate, engineering processes and prototype builds. Work in a team environment to develop and implement best practices that promote defect prevention, reduction in variation and waste and provide inputs for continuous improvement projects. Manage the customer specific requirements and offer technical support.

Key Responsibilities & Duties

Quality Systems

• Perform product and process audits, work with shop floor teams by driving performance metrics through root cause analysis and corrective action implementation.
• Ensure control plans and associated documentation are implemented effectively and maintained.
• Assist with training in quality awareness.
• Monitor continuous compliance of Quality Management system per ISO 9001.
• Write and Review System and Product Procedures and Work Instructions.
• Participate in the development of new products and processes or changes related to current products and processes to assure fulfillment of customer requirements and international Standards.

Reporting and Metrics

• Monitor and report daily, weekly and monthly on quality-related Key Performance Indicators (KPIs) including internal/external ppm, scrap, rework levels, non-conformances, etc.
• Pareto internal/external NCMR (non-conforming material report)
• Proactively identify risks and work with management and multidisciplinary teams to mitigate them.

Executing

• Facilitate cross functional team meetings to identify root cause and implement permanent corrective actions for product quality issues and quality system deviations.
• Communicate with Customers and Suppliers to address concerns and corrective actions as needed.
• Own customer complaints correspondence and disposition.
• Update on customer portals regarding corrective actions.
• Handle warranty claims disposition in a timely manner, including potential tear downs when needed. Involve cross functional team (engineering, production, sales etc.) in disposition when necessary.
• Participate on Continuous Improvement Projects and Lean and Kaizen events.
• Undertake special projects as required.

Requirements

Education & Preferred Qualifications

Required:

• Bachelor’s Degree in Engineering (Mechanical, Industrial or Quality preferred) or 5+ years Quality Engineering experience.
• Knowledge on ISO 9001 Quality Management Systems
• Knowledge on Production Parts Approval Process (PPAP).
• Interpreting engineering drawings and Geometric Dimensioning & Tolerancing (GD&T).
• Advanced use of Microsoft Excel
• Solid use of Microsoft Word & Power Point
• Strong interpersonal communication skills, Clear and concise verbal and written skills.
• Demonstrate strong problem-solving skills.

Preferred:

• Certified as Internal Auditor or Lead Auditor by international Registrar Firm preferred
• Strong knowledge and experience on APQP
• Experience on application of MSA and GR&R
• Lean Manufacturing knowledge – TPS
• Application of Inferential Statistics and Design of Experiments (Six Sigma)
• Advanced use of Microsoft Access and SQL Server databases
• Knowledge and experience operating CMM & PC-DMIS Software

• Comprehensive health benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
• Health Savings Account with annual employer contribution.
• Company provided Life Insurance, Accidental Death and Dismemberment, and Short-Term Disability.
• Voluntary Life Insurance, Spousal Life, Child Life, Critical Illness, Accident, and Long-Term Disability.
• 401(k) with matching contribution that is fully vested from day one.
• Generous amount of PTO, plus 14 paid Holidays.
• Tuition reimbursement and scholarship opportunity.
• $250 in Lifestyle Reimbursement Account upon completion of annual physical.
• Wellness program with monthly themes, quarterly challenges, onsite flu shot clinics and biometric screenings.