Quality Engineer

Rexel; Santa Clara (CA); On-site; USD 88,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Health & Wellness Programs

Job summary

Rexel USA seeks a Quality Engineer for its Santa Clara, CA team, focusing on QA support for commercial and branch operations within an ISO-based QMS. You’ll drive process improvements, coach the quality organization, and ensure supplier and customer performance targets are met.

The role emphasizes training, audits, and collaboration with procurement and leadership to sustain high quality and service standards across Rexel’s U.S. network.

Qualifications

• 3+ years of quality or operations experience.
• High School or GED - Required.
• 4 Year / Bachelor's Degree - Preferred.
• Excellent communication, presentation, and facilitation skills.
• Demonstrated team and empowerment skills.
• Strong PC skills (Microsoft office suite).

Responsibilities

• Develop and drive process consistency to ensure sourcing quality and qualification requirements.
• Execute key customer service projects to reduce defects and cycle time and improve fulfilment.
• Assist in developing and implementing ISO compliant processes for applicable business functions.
• Conduct process audits and manage regulatory compliance requirements.
• Drive customer quality improvements utilizing the quality dashboard metrics.
• Manage non-conforming material, customer complaint, and corrective/preventive action processes.
• Prepare sound responses to customer-issued corrective actions.
• Lead internal and external ISO audits.
• Lead cost of quality reduction initiative for given area of responsibility.
• Lead and track supplier/part qualifications and surveillance activities for assigned commodities or segments.
• Monitor supplier performance to identify and drive process improvement, manage root cause analysis and corrective and preventive action implementation.
• Partner with Procurement to establish methods of evaluating existing suppliers and approve potential suppliers through various assessment screens and quality metrics.
• Work with external customers, internal customers, and business leadership as needed to meet goals and communicate performance.

Skills

Quality experience

Communication skills

Team empowerment

MS Office

Process improvement

Best practices

Education

Bachelor's degree

HS/GED

Job description

• Experience Level (for career site): Experienced Professional
• Contract Type: US – Full Time
• Job Family: Legal

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description

We are looking for a Quality Engineer to join our Rexel USA team in Santa Clara, CA!

Summary: The Quality Engineer is responsible for providing experienced quality assurance support to the commercial and local branch teams. Apply process improvement methodologies and quality assurance tools to improve customer service, supplier productivity, quality, cycle, and delivery performance within an ISO-based Quality Management System (QMS). Support direct contact with some of the largest customers and/or suppliers in several key vertical segments. The Quality Engineer will provide training and coaching with in the quality organization.

What You'll Do:

• Develop and drive process consistency to ensure compliance with sourcing quality and qualification requirements
• Execute key customer service projects to reduce defects and cycle time and improve fulfilment
• Assist in developing and implementing ISO compliant processes for applicable business functions
• Conduct process audits and manage regulatory compliance requirements
• Drive customer quality improvements utilizing the quality dashboard metrics
• Manage non-conforming material, customer complaint, and corrective/preventive action processes
• Prepare sound responses to customer-issued corrective actions
• Lead internal and support external ISO audits
• Lead cost of quality reduction initiative for given area of responsibility
• Lead and track supplier/part qualifications and surveillance activities for assigned commodities or segments
• Monitor supplier performance to identify and drive process improvement, manage root cause analysis and corrective and preventive action implementation
• Partner with Procurement to establish methods of evaluating existing suppliers and approve potential suppliers through various assessment screens and quality metrics
• Work with external customers, internal customers, and business leadership as needed to meet goals and communicate performance
• Other duties as assigned

Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Qualifications

What You'll Need

• 3+ years of quality or operations experience
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills & Abilities

• Ability to identify and implement best practices
• Excellent communication, presentation, and facilitation skills
• Demonstrated team and empowerment skills
• Strong PC skills (Microsoft office suite)

Additional Information

Physical Demands:

• Sit: Must be able to remain in a stationary position - Constantly – at least 51%
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

• Up to 10 pounds - Occasionally – up to 20%
• Up to 25 pounds - Occasionally – up to 20%
• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%
• Handles or works with potentially dangerous equipment - Occasionally – up to 20%
• Travels to offsite locations - Occasionally – up to 20%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

For the state ofCaliforniaonly, the pay is$88,281.56 to $110,351.95 depending upon qualifications, experience, and other considerations permitted by law.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job Location