Quality Engineer

Rexel1; Santa Clara (CA); On-site; USD 88,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K with Employer Match

Paid vacation

Paid holidays

Flexible personal days

Job summary

Rexel USA in Santa Clara, CA is seeking a Quality Engineer to provide QA support to commercial and local branch teams. You will apply process improvement methodologies and uphold ISO-based QMS to improve customer service, supplier productivity, quality, and delivery performance.

You will train and coach the quality organization, lead audits, manage non-conforming material and CAPA, and collaborate with procurement to evaluate suppliers and drive root-cause analysis.

Qualifications

• 3+ years of quality or operations experience
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

Responsibilities

• Develop process consistency to ensure sourcing quality and qualification requirements
• Execute customer service projects to reduce defects and cycle time
• Lead ISO audits and drive compliance across functions
• Monitor supplier performance and drive process improvement
• Collaborate with Procurement to evaluate suppliers and implement quality metrics
• Provide training and coaching to the quality organization

Skills

Quality assurance

Process improvement

Communication skills

Team empowerment

Microsoft Office

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

We are looking for a Quality Engineer to join our Rexel USA team in Santa Clara, CA!

Summary

The Quality Engineer is responsible for providing experienced quality assurance support to the commercial and local branch teams. Apply process improvement methodologies and quality assurance tools to improve customer service, supplier productivity, quality, cycle, and delivery performance within an ISO-based Quality Management System (QMS). Support direct contact with some of the largest customers and/or suppliers in several key vertical segments. The Quality Engineer will provide training and coaching with in the quality organization.

What You'll Do

• Develop and drive process consistency to ensure compliance with sourcing quality and qualification requirements
• Execute key customer service projects to reduce defects and cycle time and improve fulfilment
• Assist in developing and implementing ISO compliant processes for applicable business functions
• Conduct process audits and manage regulatory compliance requirements
• Drive customer quality improvements utilizing the quality dashboard metrics
• Manage non-conforming material, customer complaint, and corrective/preventive action processes
• Prepare sound responses to customer-issued corrective actions
• Lead internal and support external ISO audits
• Lead cost of quality reduction initiative for given area of responsibility
• Lead and track supplier/part qualifications and surveillance activities for assigned commodities or segments
• Monitor supplier performance to identify and drive process improvement, manage root cause analysis and corrective and preventive action implementation
• Partner with Procurement to establish methods of evaluating existing suppliers and approve potential suppliers through various assessment screens and quality metrics
• Work with external customers, internal customers, and business leadership as needed to meet goals and communicate performance
• Other duties as assigned

Job Duties Disclaimer

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need

• 3+ years of quality or operations experience
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills & Abilities

• Ability to identify and implement best practices
• Excellent communication, presentation, and facilitation skills
• Demonstrated team and empowerment skills
• Strong PC skills (Microsoft office suite)

Physical Demands

• Sit: Must be able to remain in a stationary position - Constantly - at least 51%
• Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%

Weight and Force Demands

• Up to 10 pounds - Occasionally - up to 20%
• Up to 25 pounds - Occasionally - up to 20%

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
• Exposed to electrical hazards; risk of electrical shock - Occasionally - 20%
• Handles or works with potentially dangerous equipment - Occasionally - 20%
• Travels to offsite locations - Occasionally - 20%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

For the state of California only, the pay is $88,281.56 to $110,351.95 depending upon qualifications, experience, and other considerations permitted by law.

Our Benefits Include

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per yea