Quality Engineer

GCM San Jose; San Jose (CA); On-site; USD 95,000 - 135,000; Full time

Job summary

GCM San Jose is seeking a Quality Engineer to analyze trends, identify root causes of quality deficiencies, and lead improvement projects across manufacturing and supplier processes.

You will develop process metrics, coordinate major production approval deliverables, and conduct internal audits to sustain continuous improvement. The role requires strong problem-solving skills, PFMEA/MSA/control plans, CAPA, and collaboration across teams.

Qualifications

• 3-6 years of progressive Quality Assurance experience.
• Relevant industry experience.
• Associate or bachelor’s degree.

Responsibilities

• Coordinates with customers on quality concerns and reports.
• Leads corrective actions using 8D, 5-Why and fishbone analysis.
• Analyzes system data to identify major contributors to poor processes.
• Proposes preventive actions by identifying failure modes.
• Evaluates project performance during and after completion.
• Leads cross-functional teams to develop and improve systems.
• Creates PFMEA, MSA, Control Plan, and Capability Studies.
• Compiles PPAPs, containment, and root-cause analysis.
• Analyzes production and supplier nonconformance data to find causes.
• Analyzes customer returns to determine root causes.
• Improves QMS documents (procedures, forms, work instructions).
• Collaborates with suppliers, product/process engineering, maintenance, purchasing, and operations.
• Leads vendor surveillance and on-site assessments of materials and processes.
• Issues, tracks, and verifies supplier corrective actions.

Skills

Quality Assurance experience

Industry experience

Associate degree

Bachelor’s degree

Education

Associate or bachelor’s degree

Job description

SUMMARY

The Quality Engineer is responsible for analyzing trends, determining underlying causes to systemic quality deficiencies, and leading improvement projects. Responsibilities also include creating process metrics, coordinating major production approval deliverables, and conducting internal audits.

JOB RESPONSIBILITIES:

• Coordinates with customers on quality concerns, reports, improvement projects, etc.
• Leads corrective actions using formal methodologies such as 8D, 5-Why and fishbone analysis
• Analyzes system data to determine major contributors to poor performing processes
• Proactively determines possible failure modes in the manufacturing process and suggests steps for preventive action
• Evaluates project performance while the project is active and upon project completion
• Leads cross functional teams in developing and improving systems
• Coordinates and creates PFMEA, MSA, Control Plan, and Capability Studies for customer deliverables and to improve manufacturing processes
• Compiles PPAPs (Productive Part Approval Process), defect containment, and root cause analysis
• Analyze production and supplier nonconformance data to determine cause
• Analysis customer returns to determine underlying root causes
• Improves QMS documents including procedures, forms, work instructions
• Collaborate with external suppliers, product engineering, process engineering, maintenance, purchasing, and operations to resolve issues or non-conformances with product and processes.
• Lead in vendor surveillance and on-site assessments of purchased materials and processes.
• Responsible for issuing, tracking, verifying root cause solutions, and closing supplier corrective actions.
• Must be a team player as measured by his/her peers
• Performs other related duties assigned

QUALIFICATIONS AND SKILLS:

REQUIRED

• 3-6 years of progressive Quality Assurance experience
• Relevant industry experience
• Associate or bachelor’s degree

DESIRED

• Bachelor’s degree in a technical field
• Lean Six Sigma Green Belt

PHYSICAL REQUIREMENTS:

Sitting/Standing/Walking

• Approximately 75% is spent seated at a desk, working on the telephone or at a computer terminal
• Approximately 25% is spent bending, squatting, standing, or moving about the work area, including in manufacturing environments

Speaking/Hearing

• Ability to speak, read and write English fluently
• Clear diction, correct grammar and acute hearing are necessary for effective communication with clients, vendors, management, and other employees

Vision

• Corrected vision close to 20/20 is necessary to effectively use computer screens, read reports and responding to correspondence and emails

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work