Quality Engineer

Ingersoll Rand; Ruston (LA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health care options

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand's Monroe, Louisiana facility is seeking a Quality Engineer to strengthen quality performance across operations. You will lead investigations into customer complaints, support ISO 9001 compliance, and drive corrective and preventive actions to prevent recurrence.

This hands-on role partners with Engineering, Operations, and Supply Chain to develop process controls, analyze data, and implement robust documentation and training.

Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Quality, or a related technical discipline.
• 3+ years in manufacturing quality or a related role.
• Experience with root cause analysis and corrective actions in manufacturing.

Responsibilities

• Lead investigations of customer complaints, warranty issues, and internal nondconformances using structured problem‑solving methodologies.
• Support and improve the site’s ISO 9001 quality management system and conduct audits.
• Analyze quality and production data to identify trends, reduce defects, and improve performance.
• Develop and maintain quality planning and validation documentation (PPAP, PFMEA, MSA, CPs).
• Collaborate with Engineering and Operations to implement process controls and training.

Skills

Root cause analysis

Corrective action

Quality management

Process improvement

Data analysis

Problem solving

Team collaboration

Quality training

Education

Bachelor’s degree in Engineering/Manufacturing/Quality

Tools

PPAP

PFMEA

MSA

SPC

GD&T

Job description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title

Quality Engineer

Location

Monroe, LA

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview

At Ingersoll Rand’s Monroe, Louisiana facility, precision-engineered products play a critical role in equipment customers depend on every day. The site manufactures and services THOMAS air compressor and vacuum pump products within an OEM portfolio serving medical, laboratory, environmental, and industrial markets. In this hands-on manufacturing environment, quality is measured not just by what leaves the line, but by how reliably the product performs for the customer—creating a meaningful opportunity to strengthen processes, systems, and overall plant performance.

We’re seeking a Quality Engineer who is a hands‑on individual contributor focused on strengthening quality performance across the Monroe facility by turning quality challenges into sustainable process improvements. Rather than simply reacting to defects, this engineer will look at quality through the customer’s eyes—identifying trends, uncovering root causes, and building the processes, standards, controls, and corrective actions that prevent issues from recurring. Partnering closely with Engineering, Operations, Production, Customer Service, and Supply Chain, this role will apply proven manufacturing quality practices—including process controls, quality metrics, and customer‑focused problem solving to improve process capability, reduce cost of poor quality, address customer complaints and returns, and strengthen overall product performance.

The ideal candidate brings hands‑on manufacturing quality experience, can quickly understand the operation, and is comfortable taking ownership and driving improvements with a high degree of independence. This is an opportunity for a builder—not simply a maintainer: someone energized by improving what exists, creating what is missing, and helping establish stronger, more sustainable quality practices as the operation continues to grow.

• Lead investigations of customer complaints, warranty issues, and internal concfomromances using structured problem‑solving methodologies such as 8D, 5 Why, Fishbone, and PFMEA, implementing effective corrective and preventative actions.
• Support and continuously improve the site’s Quality Management System, ensuring compliance with ISO 9001 and applicable company quality standards.
• Conduct internal process audits, support customer and certification audits, and drive timely resolution of findings.
• Analyze quality, manufacturing, inspection, and warranty data to identify trends, reduce defects, minimize scrap and rework, and improve operational performance.
• Develop and maintain quality planning and validation documentation, including PPAPs, Process Flow Diagrams, PFMEAs, Control Plans, Measurement System Analyses (MSA), and Process Capability Studies.
• Support process validation and qualification activities, including IQ, OQ, and PQ protocols where applicable.
• Collaborate with Engineering and Manufacturing teams to develop process controls, improve product quality, and ensure customer requirements are met.
• Provide quality‑related training and guidance, promote continuous improvement initiatives, and participate in Kaizen and operational excellence activities.

• Bachelor’s degree in Engineering, Manufacturing, Quality, or a related technical discipline.
• 3+ years of experience in manufacturing quality, quality engineering, or a related technical role within a manufacturing environment.
• 3+ years of experience applying root cause analysis and corrective action methodologies to investigate and resolve manufacturing or product quality issues.
• 2+ years of experience working within an ISO 9001 quality management system, including internal audits, corrective actions, or quality‑system compliance activities.
• 3+ years of experience analyzing manufacturing or quality data to identify trends, process issues, or improvement opportunities and communicating findings and recommended actions to manufacturing, engineering, or operations teams.

• Continuous Improvement Mindset – Looks beyond immediate fixes to identify opportunities for sustainable process, product, and quality improvement.
• Analytical Problem Solving – Uses data, quality metrics, root cause analysis, and sound judgment to identify issues, evaluate trends, and develop effective solutions.
• Customer Focus – Evaluates quality through the customer’s perspective and takes action to improve product performance, reliability, and overall customer satisfaction.
• Ownership & Follow‑Through – Takes personal accountability for commitments, respects deadlines, drives actions to completion, and operates effectively without constant direction.
• Collaboration & Influence – Builds productive relationships across Engineering, Operations, Production, Supply Chain, and other functions to resolve issues and advance quality initiatives.
• Quality & Compliance Excellence – Maintains high standards for quality, process discipline, documentation, and compliance while supporting effective quality management systems.

• Certified Quality Engineer (CQE) or similar quality certification.
• Experience with PPAP, PFMEA, MSA, SPC, and Process Capability Studies.
• Experience supporting ISO 9001 certified manufacturing environments.
• Working knowledge of GD&T, blueprint reading, and metrology systems.
• Experience in machining, assembly, pump manufacturing, or other industrial manufacturing environments.

Travel & Work Arrangements

• This position is fully site‑based at the Monroe, Louisiana manufacturing facility.
• Occasional travel may be required to support customer audits, supplier visits, training, or other business needs.

What We Offer

Our benefits –At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well‑being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Travel & Work Arrangements

• This position is fully site‑based at the Monroe, Louisiana manufacturing facility.
• Occasional travel may be required to support customer audits, supplier visits, training, or other business needs.

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well‑being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.