Quality Engineer

Jobtailor; Richmond (VA); On-site; USD 95,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Quality Engineer to establish production quality standards across contract manufacturers and ensure adherence to ISO-based requirements. You will lead inspections, manage customer quality processes, and drive corrective actions to maintain product reliability.

You will analyze quality data, collaborate with Supply Chain, Engineering, and Operations, and apply Lean/5S methods to advance process maturity and performance.

Qualifications

• Bachelor’s degree in Engineering, Business, Computer Science, or a related technical discipline.
• 5+ years of experience in quality engineering or quality assurance, including oversight of third-party or contract manufacturing.
• Strong experience with ERP systems and quality data management.
• Working knowledge of Quality Management Systems and ISO-based standards.
• Ability to read and interpret engineering drawings, blueprints, and schematics.
• Experience leading continuous improvement initiatives using Lean, 5S, and root-cause methodologies.
• Electrical testing knowledge or experience in electrical manufacturing environments.
• Preferred: CQE certification; ISO-based QMS experience; PFMEA, error-proofing, and structured problem-solving.

Responsibilities

• Define and implement production quality standards and inspection procedures for contract manufacturing partners.
• Lead inspection, testing, and evaluation methods to verify product and process reliability.
• Own customer quality processes including complaint management (CQM), returns (RMA), and corrective action.
• Collect, analyze, and report quality data; maintain Quality KPIs and dashboards.
• Assess supplier and manufacturing partner QMS and support maturity improvements.
• Review and audit manufacturing partners through on-site assessments and quality system evaluations.
• Prepare and maintain quality documentation, reports, and order-level quality records.
• Lead continuous improvement initiatives using Lean, 5S, and error-proofing methodologies.
• Support testing and validation to ensure compliance with electrical and product performance requirements.

Skills

ERP systems

Quality data management

Read engineering drawings

Lean & 5S

Root-cause analysis

Electrical testing knowledge

ISO standards knowledge

Education

Bachelor's degree in Engineering, Business, Computer Science, or related technical discipline

CQE certification

Tools

QMS software

ISO audit tools

Job description

Responsibilities

• Define and implement production quality standards, specifications, control plans, and inspection procedures for contract manufacturing partners.
• Establish key quality compliance factors and ensure adherence to Hyper’s quality requirements and customer expectations.
• Lead inspection, testing, and evaluation methods to verify product and process reliability.
• Own customer quality processes including complaint management (CQM), returns (RMA), and corrective action.
• Collect, analyze, and report quality data; maintain Quality KPIs and performance dashboards.
• Assess supplier and manufacturing partner Quality Management Systems (QMS) and support system maturity improvements.
• Ensure incoming, in-process, and final product inspections effectively detect deviations from standards.
• Support new product development and creation of quality-related SOPs and control documentation.
• Review and audit manufacturing partners through on-site assessments and quality system evaluations.
• Prepare and maintain quality documentation, reports, and order-level quality records.
• Partner with Supply Chain, Engineering, and Operations across the value stream to resolve quality issues and implement corrective actions.
• Lead continuous improvement initiatives using Lean, 5S, and error-proofing methodologies.
• Support testing and validation activities to ensure compliance with electrical and product performance requirements.
• Maintain communication with suppliers, partners, and internal stakeholders regarding quality performance and expectations.

Requirements

• Bachelor’s degree in Engineering, Business, Computer Science, or a related technical discipline
• 5+ years of experience in quality engineering or quality assurance, including oversight of third-party or contract manufacturing
• Strong experience working with ERP systems and quality data management
• Working knowledge of Quality Management Systems and ISO-based standards
• Ability to read and interpret engineering drawings, blueprints, and schematics
• Experience leading continuous improvement initiatives using Lean, 5S, and root-cause methodologies
• Electrical testing knowledge or experience in electrical manufacturing environments
• Preferred Qualifications: Certified Quality Engineer (CQE) or similar professional certification; experience with ISO-based Quality Management Systems; background in contract manufacturing quality assurance; experience with PFMEA, error‑proofing, and structured problem‑solving methodologies.

Core Competencies

Demonstrates expertise in Quality Management Systems, including ISO standards, and leads continuous improvement initiatives using Lean and 5S methodologies. Proficient in quality data management, inspection procedures, and customer quality processes to ensure compliance and enhance product reliability.