Quality Engineer

Colgate-Palmolive; Morristown (TN); On-site; USD 77,000 - 121,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) with company match

Job summary

Colgate-Palmolive in Morristown, Tennessee is seeking a Quality Engineer to improve process capability, evaluate process data, and implement corrective actions to meet plant KPI indicators. You will manage documentation for quality and cGMP compliance across product specs, process parameters, CAPAs, and supplier audits.

This role partners with packaging and raw materials teams, supports CAPA investigations, validation protocols, and technology transfers, and contributes to a robust quality

Qualifications

• Bachelor's degree in a relevant field is required.
• Minimum 4 years of experience in a manufacturing plant environment.
• Minimum 2 years of experience conducting Failure Investigations and CAPA.
• Experience with SPC, Minitab or similar statistical tools is preferred.

Responsibilities

• Establish and maintain robust quality systems for process control and compliance.
• Maintain specifications in ERP systems (SAP, OPERA, Inbatch).
• Oversee supplier quality management including audits and inspections.
• Conduct quality failure investigations and perform RCA and CAPA.
• Support validation protocols and technology transfers.
• Provide guidance on packaging quality issues and KPI tracking.

Skills

Root cause analysis

CAPA

GMP knowledge

Quality data analysis

Education

Bachelor's degree

Tools

SAP

OPERA

Inbatch

Serialization systems

Job description

No Relocation Assistance Offered

Job Number #176790 - Morristown, Tennessee, United States

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Job Summary

As a Quality Engineer your responsibility will be to improve process capability with regards to evaluating process data and implementing corrective action to achieve plant KPI indicators. You will also be responsible for issuing, maintaining, controlling, and auditing documentation required for Quality and cGMP compliance. These include, but are not limited to:

• Product Specification and process parameters revision and trending
• Management Failure Investigations and CAPAs
• Quality Standards and Guidelines
• Product Recall investigations
• Vendor/Supplier Management via Audits, Specification Verifications, Performance concerns, etc.
• Quality Training preparation and facilitation as required
• SPC and Process Control Attributes
• Development and Management of Process Capabilities throughout production
• Support the day-to-day Packaging Materials and Raw Materials quality concerns and issues
• Assist with day-to-day functions in the production area involving quality matters
• Assist in Consumer Complaint Program, specifically with investigations and CAPA
• Other duties and responsibilities as assigned

Responsibilities

• Establishing and maintaining robust quality systems in making and finishing areas to ensure optimal process control, capability, and compliance, including trending KPIs.
• Proactively managing historical quality data, maintaining specifications in enterprise software (e.g., SAP, OPERA, Inbatch, serialization system), and overseeing system setups for raw materials, formulas, and process changes.
• Partnering with suppliers to meet performance requirements and oversee the packaging supplier management program, which includes handling complaints, conducting inspections, and leading continuous improvement efforts including supplier audits. Attending supplier meetings & Quality excellence programs.
• Conducting quality failure investigations, performing root cause analysis (RCA), managing CAPAs,, and supporting internal/corporate audits and GMP walkthroughs.
• Supporting the development of validation protocols and assisting in managing technology transfers across the organization (e.g. component alignment process, change controls, system setups,
• Operational Support: Providing guidance on packaging quality issues, support EMOs, maintaining relevant SOPs, and tracking KPIs to drive improvements on production lines

Required Qualifications:

• Bachelor's degree is required
• A minimum of 4 years of experience in a manufacturing plant environment
• A minimum of 2 years of experience conducting Failure Investigations, Correction and Preventative Action (CAPA)

Preferred Qualifications:

• Experience using SPC, Minitab or other statistical tools
• Experience in a regulated industry (i.e. FDA)
• Knowledge of GMPs or ISO 9000
• Experience in a Technology Transfer role
• Experience using SAP or other plant related computer systems

Compensation And Benefits

Salary Range $76,800.00 - $121,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.