Quality Engineer

Colgate-Palmolive; Morristown (TN); On-site; USD 77,000 - 121,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Paid parental leave

401(k) with company match

Vacation days 15+

13 paid holidays

Job summary

Colgate-Palmolive is seeking a Quality Engineer in Morristown, TN to improve process capability, ensure cGMP compliance, and manage quality documentation. Responsibilities include CAPA, SPC, supplier audits, and cross-functional support across packaging and raw materials.

The role requires a Bachelor’s degree and 4+ years in manufacturing, with experience in regulated environments and SAP systems. Travel up to 10% is possible; on-site work in Morristown, Tennessee.

Qualifications

• Bachelor's degree required.
• Minimum 4 years in a manufacturing plant environment.
• Minimum 2 years CAPA experience.
• Experience with SPC, Minitab or other statistical tools.
• Experience in a regulated industry (FDA).
• Knowledge of GMP or ISO 9000.
• Experience in Technology Transfer.
• Experience using SAP or other plant related computer systems.

Responsibilities

• Establish robust quality systems to ensure control, capability, and compliance.
• Proactively manage historical quality data and specifications in enterprise software.
• Oversee supplier quality management and audits, including supplier meetings and quality improvement programs.
• Conduct quality failure investigations, perform RCA, manage CAPAs, and support audits.
• Develop validation protocols and support technology transfers across the organization.
• Provide guidance on packaging quality issues and maintain SOPs and KPIs.
• Support consumer complaint investigations and CAPA processes.

Skills

Quality systems

CAPA investigations

GMP knowledge

Education

Bachelor's degree

Tools

SAP ERP

OPERA

Serialization system

Job description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Travel Required?: Travel - up to 10% of time

Posting Start Date: 11/3/26

On-site

No Relocation Assistance Offered

Job Number#176790 - Morristown, Tennessee, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Job Summary

As a Quality Engineer your responsibility will be to improve process capability with regards to evaluating process data and implementing corrective action to achieve plant KPI indicators. You will also be responsible for issuing, maintaining, controlling, and auditing documentation required for Quality and cGMP compliance. These include, but are not limited to:

Product Specification and process parameters revision and trending

Management Failure Investigations and CAPAs

Quality Standards and Guidelines

Product Recall investigations

Quality Training preparation and facilitation as required

SPC and Process Control Attributes

Development and Management of Process Capabilities throughout production

Support the day-to-day Packaging Materials and Raw Materials quality concerns and issues

Assist with day-to-day functions in the production area involving quality matters

Assist in Consumer Complaint Program, specifically with investigations and CAPA

Other duties and responsibilities as assigned

Responsibilities

Establishing and maintaining robust quality systems in making and finishing areas to ensure optimal process control, capability, and compliance, including trending KPIs.

Proactively managing historical quality data, maintaining specifications in enterprise software (e.g., SAP, OPERA, Inbatch, serialization system), and overseeing system setups for raw materials, formulas, and process changes.

Partnering with suppliers to meet performance requirements and oversee the packaging supplier management program, which includes handling complaints, conducting inspections, and leading continuous improvement efforts including supplier audits. Attending supplier meetings & Quality excellence programs.

Conducting quality failure investigations, performing root cause analysis (RCA), managing CAPAs,, and supporting internal/corporate audits and GMP walkthroughs.

Supporting the development of validation protocols and assisting in managing technology transfers across the organization (e.g. component alignment process, change controls, system setups,

Operational Support

Providing guidance on packaging quality issues, support EMOs, maintaining relevant SOPs, and tracking KPIs to drive improvements on production lines

Required Qualifications

Bachelor's degree is required

A minimum of 4 years of experience in a manufacturing plant environment

A minimum of 2 years of experience conducting Failure Investigations, Correction and Preventative Action (CAPA)

Preferred Qualifications

Experience using SPC, Minitab or other statistical tools

Experience in a regulated industry (i.e. FDA)

Knowledge of GMPs or ISO 9000

Experience in a Technology Transfer role

Experience using SAP or other plant related computer systems

Compensation and Benefits

Salary Range $76,800.00 - $121,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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