Quality Engineer

Appvion; Morristown (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Iconex is seeking a Quality Engineer to develop and maintain quality plans, inspect methods, and control plans, while monitoring performance via SPC and capability studies. You will lead root-cause investigations using 5 Whys, fishbone, 8D, and DMAIC, and drive containment actions for nonconformances.

You will collaborate with cross-functional teams to improve yield, support NPI, validate processes, and prepare metrics and dashboards for leadership. ISO quality systems experience is preferred.

Qualifications

• Bachelor’s degree in Quality Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field.
• Two or more years of quality engineering, manufacturing engineering, or related experience in a production environment.
• Working knowledge of quality systems, corrective action, root-cause analysis, statistical methods, and continuous improvement principles.

Responsibilities

• Develop, maintain, and improve quality plans, inspection methods, control plans, work instructions, and related quality documentation.
• Monitor product and process performance using statistical process control, capability studies, trend analysis, and other quality tools.
• Lead root-cause investigations and corrective and preventive actions using structured problem-solving methods such as 5 Whys, fishbone analysis, 8D, and DMAIC.
• Investigate internal and external nonconformances, coordinate containment activities, and verify the effectiveness of corrective actions.
• Partner with cross-functional teams to improve yield, reduce scrap and rework, strengthen process controls, and prevent recurrence of defects.
• Support new product introductions, process changes, equipment qualifications, and validation activities from a quality perspective.
• Prepare and maintain quality metrics, reports, dashboards, and presentations for leadership and operational teams.
• Conduct or support internal, customer, and supplier audits and ensure timely closure of findings.
• Evaluate supplier quality performance and collaborate with suppliers to resolve quality concerns and improve capability.
• Review engineering drawings, specifications, customer requirements, and change notices to confirm quality requirements are understood and implemented.
• Train employees on quality standards, inspection requirements, problem-solving methods, and quality system procedures.
• Promote compliance with applicable safety, environmental, regulatory, and quality management system requirements.
• Perform other duties as assigned.

Skills

Quality engineering

Statistical methods

Root-cause analysis

Documentation

Cross-functional collaboration

Education

Bachelor’s degree in Quality/Manufacturing/Mechanical/Industrial Engineering

Tools

Microsoft Office

Quality systems software

Job description

• Develop, maintain, and improve quality plans, inspection methods, control plans, work instructions, and related quality documentation.


• Monitor product and process performance using statistical process control, capability studies, trend analysis, and other quality tools.


• Lead root-cause investigations and corrective and preventive actions using structured problem-solving methods such as 5 Whys, fishbone analysis, 8D, and DMAIC.


• Investigate internal and external nonconformances, coordinate containment activities, and verify the effectiveness of corrective actions.


• Partner with cross-functional teams to improve yield, reduce scrap and rework, strengthen process controls, and prevent recurrence of defects.


• Support new product introductions, process changes, equipment qualifications, and validation activities from a quality perspective.


• Prepare and maintain quality metrics, reports, dashboards, and presentations for leadership and operational teams.


• Conduct or support internal, customer, and supplier audits and ensure timely closure of findings.


• Evaluate supplier quality performance and collaborate with suppliers to resolve quality concerns and improve capability.


• Review engineering drawings, specifications, customer requirements, and change notices to confirm quality requirements are understood and implemented.


• Train employees on quality standards, inspection requirements, problem-solving methods, and quality system procedures.


• Promote compliance with applicable safety, environmental, regulatory, and quality management system requirements.


• Perform other duties as assigned.

Responsibilities

• Develop, maintain, and improve quality plans, inspection methods, control plans, work instructions, and related quality documentation.


• Monitor product and process performance using statistical process control, capability studies, trend analysis, and other quality tools.


• Lead root-cause investigations and corrective and preventive actions using structured problem-solving methods such as 5 Whys, fishbone analysis, 8D, and DMAIC.


• Investigate internal and external nonconformances, coordinate containment activities, and verify the effectiveness of corrective actions.


• Partner with cross-functional teams to improve yield, reduce scrap and rework, strengthen process controls, and prevent recurrence of defects.


• Support new product introductions, process changes, equipment qualifications, and validation activities from a quality perspective.


• Prepare and maintain quality metrics, reports, dashboards, and presentations for leadership and operational teams.


• Conduct or support internal, customer, and supplier audits and ensure timely closure of findings.


• Evaluate supplier quality performance and collaborate with suppliers to resolve quality concerns and improve capability.


• Review engineering drawings, specifications, customer requirements, and change notices to confirm quality requirements are understood and implemented.


• Train employees on quality standards, inspection requirements, problem-solving methods, and quality system procedures.


• Promote compliance with applicable safety, environmental, regulatory, and quality management system requirements.


• Perform other duties as assigned.

Required Skills/Responsibilities

• Bachelor’s degree in Quality Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field.


• Two or more years of quality engineering, manufacturing engineering, or related experience in a production environment.


• Working knowledge of quality systems, corrective action, root-cause analysis, statistical methods, and continuous improvement principles.


• Ability to interpret engineering drawings, specifications, tolerances, and technical requirements.


• Proficiency with Microsoft Office applications and experience using quality, manufacturing, or enterprise systems.


• Strong analytical, organizational, problem-solving, and written and verbal communication skills.


• Ability to manage multiple priorities and work effectively across functions and organizational levels.

Basic Qualifications

• Experience in a regulated or ISO-certified manufacturing environment.


• Knowledge of ISO 9001, IATF 16949, AS9100, or other relevant quality management system standards.


• Experience with advanced product quality planning tools, including PFMEA, control plans, measurement system analysis, and production part approval processes.


• Certification such as Certified Quality Engineer, Six Sigma Green Belt, or Lean certification.


• Experience with metrology, calibration systems, gauge studies, and dimensional inspection equipment.

Physical Demands and Work Environment

This position operates in both office and manufacturing environments. The employee may be required to stand or walk for extended periods; use required personal protective equipment; and occasionally lift, carry, or move items in accordance with site requirements. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.

• Customer focus and quality mindset


• Data-driven decision-making


• Technical problem-solving


• Continuous improvement


• Collaboration and influence


• Planning and attention to detail


• Clear and professional communication


• Accountability and follow-through

Equal Employment Opportunity

Iconex enthusiastically engages with our communities of employees and customers every day. Iconex values diversity throughout the organization, not only because it is inherently the right thing to do, but also because we believe diversity gives greater perspective and insight to the world we live in and the customers we serve.

Iconex is committed to being a globally inclusive company where all people are treated fairly, respected for their individuality, promoted based on performance and encouraged to maximize their full potential. We believe in understanding and embracing differences among all people. This concept encompasses, but is not limited to, differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at Iconex has an ongoing responsibility to respect and support a globally diverse environment.