Quality Engineer

Process Technology; Mentor (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Process Technology is seeking a Quality Engineer to strengthen product, process, and supplier quality through qualification, inspection, validation, corrective action, and continuous improvement. You will apply proven quality tools and data-driven problem solving to prevent defects and ensure compliance with customer and quality system requirements.

This full-time role supports a cross-functional team and requires collaboration with suppliers and internal stakeholders.

Qualifications

• 2+ years of experience in quality engineering, quality assurance, or a similar role.
• ASQ certification preferred.
• Experience with ISO 9001 quality systems.
• Experience with supplier quality and audits.

Responsibilities

• Provide value to internal and external customers with high integrity and reliability.
• Apply quality tools and data-driven problem solving to improve processes and prevent defects.
• Lead teams through root cause analysis and corrective actions.
• Lead supplier audits with travel <5%.
• Support continual improvement activities (5S, Kaizen lean).
• Participate in engineering design reviews and provide inputs.
• Develop quality inspection plans and prepare quality reports.
• Train production personnel on quality methodologies.

Skills

Quality engineering

Root cause analysis

8D problem solving

5-Why

Fishbone diagrams

Process mapping

Supplier quality

Auditing

Calibration programs

Cross-functional teams

Education

Engineering degree

ASQ certification

Tools

Microsoft Excel

UKG

CSI

Concur

Job description

Who We Are

Process Technology is a global leader designing and manufacturing cutting edge thermal and power conversion equipment that make tomorrow’s products possible. Our company is a global sales organization with facilities based in Mentor, Mayfield and Willoughby, Ohio; and Flushing, New York. We are a tight-knit team that thrives on positive collaboration and open communication.

Brief Description

Process Technology is a global leader designing and manufacturing cutting edge thermal and power conversion equipment that make tomorrow’s products possible. Our company is a global sales organization with facilities based in Mentor, Mayfield and Willoughby, Ohio; and Flushing, New York. We are a tight-knit team that thrives on positive collaboration and open communication.

The Opportunity

The Quality Engineer supports product, process, and supplier quality through qualification, inspection, validation, corrective action, and continuous improvement activities. The role applies quality tools and data-driven problem solving to improve processes, prevent defects, and ensure compliance with customer and quality system requirements.

What You’ll Do

You will provide value to both internal and external customers by being a reliable, trusted, high-integrity, and well-rounded professional. Through clear communication, consistent performance, and timely execution, you will build confidence and demonstrate that others can depend on you. Your approach will help foster a workplace where employees and customers feel supported, valued, and confident that you have their best interests in mind.

What Success Looks Like

The Quality Engineer position is part of the Quality Team. This is a full-time, exempt position. This position will require a broad range of responsibilities to ensure success. Some examples of these responsibilities are listed below (but are not limited to the following):

• Identify and review Part Qualification documents such as First Article Inspection, Gage R&R, Process Failure Mode Effect Analysis, capability study, control plan, process validation etc.
• Developing and implementing quality standards across assigned product lines.
• Monitoring, analyzing, reporting and communicating quality metrics and performance.
• Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met
• Incoming, in-process, and final inspection support
• Quality inspection, including use of measurement tools and sampling plans
• Preparation of Quality reports
• Responsible for assisting with continual improvement activities to enhance the quality system, such as 5S, Kaizen lean methods, etc.
• Foster and support a growing ISO 9001:2015 quality system built on continuous improvement to ensure no internal defects ship to customers
• Analyze failure, corrective, and preventive action to respond to customer complaints
• Lead teams through problem identification, root cause analysis, and corrective actions
• Experience with Quality tools, such as 8D, 5-Why, Fishbone diagrams, process mapping
• Investigating and troubleshooting product, process or production issues
• Conduct supplier audits if needed (<5% travel)
• Supplier development, validation, and supplier quality
• Ensure timely resolution of supplier failure, corrective actions, and preventive actions.
• Develop requirements for quality inspection of incoming material from supplier
• Facilitate the completion of Supplier Corrective Action Request and Vendor Quality Notices from supplier
• Monitor outside service contractor’s capabilities
• Participate in engineering design reviews and provide inputs
• Able to conduct quality training programs for production personnel
• Perform gap analysis to update procedures and documentation
• Understanding and capability to work with calibration programs
• Conducts internal and supplier audits within an ISO-9001 environment, including closing out audit findings, creating audit finding reports and determine proper corrective and preventive actions
• Other duties as assigned

Preferred Qualifications

• Degree in quality, industrial, or mechanical engineering
• ASQ certification preferred
• 2+ years of experience in quality engineering, quality assurance, or a similar role

Systems Used

• Microsoft Suite (Outlook, Word, PPT, Excel)
• UKG
• CSI
• Concur

Compensation

This position is fulltime, exempt. Compensation typically follows industry median. You may be eligible for an annual bonus. This is a long-term, high accountability role with room for increased responsibility.

Our Values

• Growth – Think big. Make a difference. Always continue learning personally and professionally. View mistakes as opportunities to improve.
• Ownership – Own decisions, actions, and failures. Do what's right versus what’s easy. Hold yourself and others accountable.
• Drive Results – Display urgency, act, achieve results. Challenge the status quo, take initiative, and make things happen. Focus on what matters most. Solve the biggest problems to make a difference.
• Innovation – Find a better way every day. Think differently. Imagination will take you everywhere!
• Teamwork – ONE Company. ONE Team. ONE Goal. Engage cross-functionally and throughout all levels. Work together to win.

Process Technology Style

• Goal oriented – We collaborate to find the best approach to align and achieve our goals to ensure the best results are attained.
• Metric driven – We set realistic and achievable goals and standards with well-laid project plans.
• People focused – We care about our team; we promote a healthy work-life balance; we are respectful of the roles and time of other individuals.
• Process oriented – We establish and respect clear processes.

General Notices

Process Technology is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identify, national origin, disability, or veteran status.

In accordance with federal law, we participate in the E-Verify program to confirm the employment eligibility of all newly hired Team Members. E-Verify is an internet-based system operated by the U.S. Department of Homeland Security (DHS) and the Social Security Administration (SSA).