The Quality Engineer is responsible for supplier management and providing technical support to manufacturing, including leading or supporting quality investigations and continuous improvements projects.
Production Support
- Lead or provide cross-functional team support on resolution of quality issues, including returns, complaints, and internal non-conformances.
- Guide cross-functional teams using quality tools and techniques to determine root cause and develop corrective actions.
- Strong technical writing skills to document investigation reports and support updates and/or creation of procedures.
- Lead training as needed to support quality objectives and culture.
- Champion a culture of continuous improvements to drive customer satisfaction and achieve business and plant objectives.
Supplier Quality
- Support quality audits, corrective actions, and facilitate supplier changes and qualifications.
- Lead incoming quality initiatives and support resolution of vendor quality problems. Assist with developing incoming inspection tools and testing (e.g. FAIR, PPAP).
- Lead supplier quality initiatives or continuous improvements projects.
Regulatory Compliance
- Ensure compliance within industry standards and regulations, including IEC, ISO9001, ISO13485, AS9100.
- Lead or support internal and supplier audits and facilitate corrective actions as needed.
- Support customer and third-party audits as needed.
- Assist with regulatory projects including UL certification and ISO accreditations.
- Assist with environmental and safety regulatory compliance to RoHS, REACH, Conflict Mineral, IEC, OHSA.
Continuous Improvements and Project Management
- Ability to lead Quality Plans or Continuous Improvements projects, meet deliverables, and demonstrate effective project management skills.
- Strong technical writing skills with the ability to create project plans.
- Support focused quality activities including process control, root cause analysis, corrective actions, documentation and execution of systems, and inspection.
Job Qualifications
- Bachelors degree in engineering or related field with 3-5 years of experience in manufacturing.
- 2-3 years of experience working in electronics manufacturing environment or the equivalent combination of education and experience. SMT experience a must.
- Intermediate knowledge of quantitative methods and tools, including SPC, process capabilities, and design and analysis of experiments.
- Advanced expertise with problem-solving tools to investigate, document and resolve quality issues.
- MS Office experience required. Experience with advanced Product Lifecycle Management (PLM) change management, ERP, and metrics a plus.
- Electrical, mechanical, and statistical aptitude required.
- Strong oral and written communications skills are required. The ability to represent in a professional manner to customers, auditors, vendors, and other outside contacts is required.
- Able to work in a fast-paced environment with quickly changing priorities to ensure superior customer satisfaction.
- Self-motivated with proven ability to apply innovative solutions to problems.
- ASQ engineer certification desirable.