Quality Engineer

Insight Global; Cleveland (OH); On-site; USD 75,000 - 115,000; Full time

Job summary

Insight Global seeks a Quality Engineer to support helmet manufacturing in Cleveland, ensuring DoD and military quality compliance while driving continuous improvement across production, testing, and supply chain. The role requires a strong technical background in regulated environments and a proactive, independent work style.

Responsibilities include leading FAI per AS9102, CAPA implementation, audits, and documentation control, with collaboration across design, manufacturing, and test teams.

Qualifications

• Bachelor's degree in mechanical engineering or related technical field.
• 2–5 years quality engineering experience in regulated manufacturing environment (DoD/aerospace preferred).
• Strong knowledge of AS9100, ISO 9001, ITAR/DFARS and military quality requirements.
• Experience with composites, molding, and inspection of assemblies.
• Proficient in reading drawings, GD&T, and inspection equipment.

Responsibilities

• Develop and maintain quality plans, inspection standards, and control plans for helmet components and assemblies.
• Lead First Article Inspection (FAI) per AS9102 and manage documentation (FAIR, PPAP, CDRLs).
• Investigate nonconformances and implement CAPA.
• Support ballistic testing programs and ensure data accuracy and traceability.
• Collaborate with design, manufacturing, and test engineering for new product introductions.
• Lead or assist with internal, customer, and government audits (e.g., DCMA).
• Maintain document control and quality record retention aligned with ITAR/DFARS.
• Conduct supplier quality audits and manage incoming inspection criteria.
• Report on quality KPIs (defect rates, yield, returns, COPQ).
• Train production and inspection staff on quality standards and procedures.

Skills

GD&T

CAPA implementation

Audit communication

Trade compliance

Inspection strategy

Education

Bachelor's degree in mechanical engineering or related field

2–5 years quality engineering in regulated manufacturing

Tools

ERP

QMS

Document control systems

Job description

Job Description

Insight Global is seeking a Quality Engineer to support one our clients for military helmet manufacturing operations in Cleveland. This role ensures compliance with DoD standards and drives continuous improvement across production, testing, and supply chain functions. The ideal candidate has a strong technical background, experience in regulated environments, and a passion for quality and innovation in protective gear manufacturing.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Bachelor's degree in mechanical engineering, Industrial Engineering, Quality Engineering, or related technical field
• Preference of junior candidates (2-5 years) of quality engineering experience in a regulated manufacturing environment (DoD, aerospace, or ballistic PPE preferred)
• Strong understanding of AS9100, ISO 9001, ITAR, DFARS, and military quality requirements
• Experience with composite materials, molding processes, and inspection of molded or bonded assemblies
• Proficient in reading technical drawings, GD&T, and using inspection equipment (e.g., CMM, calipers, bond testers)
• Skilled in root cause analysis tools (5 Whys, Fishbone, 8D) and CAPA implementation
• Working knowledge of ERP, QMS, and document control systems
• Strong communication and technical writing skills for audit responses, control plans, and customer communication
• Personality fit is critical - must be driven, solution-oriented, and comfortable taking initiative (independent!!)

Key Responsibilities:

• Develop and maintain quality plans, inspection standards, and control plans for helmet components and assemblies
• Lead First Article Inspection (FAI) efforts per AS9102 and manage documentation (FAIR, PPAP, CDRLs)
• Investigate nonconformances and implement corrective/preventive actions (CAPA)
• Support ballistic testing programs and ensure data accuracy and traceability
• Collaborate with design, manufacturing, and test engineering teams for new product introductions
• Lead or assist with internal, customer, and government audits (e.g., DCMA)
• Maintain document control and quality record retention aligned with ITAR and DFARS
• Conduct supplier quality audits and manage incoming inspection criteria
• Report on quality KPIs (defect rates, yield, returns, COPQ)
• Train production and inspection staff on quality standards and procedure

Plusses:

• Experience supporting ballistic testing programs and interpreting MIL-STD-662, NIJ protocols
• Certified Quality Engineer (CQE) or Six Sigma Green/Black Belt
• Experience working directly with DCMA or defense prime contractors
• Familiarity with CDRLs, export compliance, and contract deliverables
• Eligible for U.S. security clearance (preferred but not required)