Quality Engineer

American Flowform & Machining; Billerica (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

American Flowform & Machining is seeking a Quality Engineer to support and improve the QMS, ensure product conformity, drive corrective actions, and mitigate risk in a fast-paced aerospace/defense environment.

The role partners with Operations, Engineering, and Inspection to ensure compliance with AS9100, customer requirements, and internal procedures, while delivering data-driven quality improvements and customer satisfaction.

Qualifications

• Associate’s or Bachelor's degree in Engineering, Quality, Manufacturing, or related technical field. Experience may substitute.
• 3+ years in aerospace/defense/manufacturing quality environment preferred.
• AS9100 quality systems experience preferred.
• Experience with corrective actions and root-cause analysis required.
• Experience interpreting drawings and GD&T preferred.
• U.S. Citizen due to ITAR/EAR considerations.

Responsibilities

• Support AS9100D compliance and audits (internal, supplier, customer).
• Provide floor-level quality support for machining, flow forming, assembly, and inspection.
• Lead root cause analysis and manage CAPA activities.
• Assist with metrology, inspection data review, and GD&T interpretation.
• Interface with suppliers and customers on quality issues and investigations.
• Track key quality metrics and drive continuous improvement.

Skills

Process understanding

Root cause analysis

CAPA

GD&T interpretation

Problem solving

Cross-functional teamwork

MS Office

ERP/QMS systems

Reading blueprints

Attention to detail

Education

Bachelor’s degree in Engineering/Quality/Manufacturing

Tools

ERP systems

Gage calibration systems

CMM programming support

Job description

The Quality Engineer is responsible for supporting and improving the Quality Management System (QMS), ensuring product conformity, driving corrective actions, reducing risk, and supporting manufacturing operations in a fast-paced aerospace and defense manufacturing environment. This role works closely with Operations, Engineering, Manufacturing, Inspection, Suppliers, and Customers to ensure compliance with AS9100, customer requirements, and internal procedures.

The Quality Engineer serves as both a technical resource and a problem solver focused on product quality, process improvement, risk mitigation, and customer satisfaction.

Responsibilities

• QMS & Compliance: Support compliance with AS9100D, customer requirements, and internal procedures. Participate in internal, customer, and certification audits, ensuring all quality documentation and records are audit-ready.
• Production & Process Control: Provide floor-level quality support for machining, flow forming, assembly, and inspection. Review routers, travelers, and customer flow-downs to verify process compliance and support AS9102 First Article Inspections (FAIRs).
• Root Cause & CAPA: Investigate nonconforming material, support MRB activities, and lead root cause analysis (5-Why, Fishbone, Process Mapping). Generate, manage, and verify the effectiveness of Corrective and Preventive Actions (CAPA).
• Metrology & Inspection Support: Collaborate with inspection teams to interpret engineering drawings and GD&T requirements. Support gage calibration systems, review inspection data, and assist with CMM programming/process improvements where applicable.
• Supplier & Customer Interface: Serve as a point of contact for customer quality issues and investigations. Support supplier quality oversight, including source inspections, supplier evaluations, and supplier SCARs.
• Metrics & Continuous Improvement: Track, analyze, and report on key quality metrics (Scrap, Rework, FPY, COPQ). Develop dashboards for management reviews and utilize data to drive continuous improvement initiatives.

Required Qualifications

• Associate’s or Bachelor’s degree in Engineering, Quality, Manufacturing, or related technical field preferred. Equivalent manufacturing and quality experience may be considered.
• 3+ years of experience in aerospace, defense, machining, forging, or manufacturing quality environment preferred.
• Experience with AS9100 quality systems strongly preferred.
• Experience with corrective actions and root cause analysis required.
• Experience interpreting engineering drawings and GD&T preferred.
• Must be a U.S. Citizen due to the nature of the work, compliance with federal contracts, and exposure to ITAR/EAR-regulated technical data.

Knowledge, Skills and Abilities

• Strong understanding of manufacturing processes.
• Ability to read and interpret blueprints and specifications.
• Strong problem-solving and analytical skills.
• Excellent communication and organizational skills.
• Ability to work independently and within cross-functional teams.
• Proficiency using Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio and Project)
• Experience with ERP/QMS systems preferred.
• Ability to prioritize multiple tasks in a fast-paced environment.

The job operates in a manufacturing atmosphere. The work environment characteristics described here are representative of those any employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to:

• Vibration, or works near moving mechanical parts and high, precarious and congested places
• Occasionally exposed to risk of electrical shock
• Work on or near moving mechanical parts
• Exposed to prolonged risk of loud to moderate noise throughout the day. Hearing protection is recommended in all areas of the shop and is provided by the Company

Physical Demands

The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:

• Walk; sit; stand; bend; lift; reach with hands and arms; stoop; kneel; crouch; crawl; use hands to fingers; handle or feel objects; and move continually during working hours
• Lift over 25 pounds, along with over the head lifting
• Vision abilities, peripheral vision, depth perception, and the ability to adjust and focus

Personal Protective Equipment

• ANSI rated metatarsal shoes
• Safety glasses

Disclaimers

The job description is:

• Intended to describe the general nature and level of work being performed by employees assigned to this job title. It is not intended to be construed as an exhaustive list of all responsibilities, duties, skills and behaviors of employees in this job.
• Not an employment agreement or contract. American Flowform and Machining has the exclusive right to alter this job description at any time without notice.
• Intended to describe the essential functions of the position that a qualified individual must be able to perform, either with or without reasonable accommodation.

American Flowform and Machining will provide equal employment opportunities to all applicants without regard to applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.