Quality Engineer

3A Composites Display and Graphic Arts Americas; Benton (KY); On-site; USD 65,000 - 85,000; Full time

Job summary

The Quality Engineer at 3A Composites Display and Graphic Arts Americas will drive quality systems development, ensure ISO standards compliance, and lead continuous improvement initiatives across production, lab testing, and suppliers.

You will analyze quality data, perform CAPA, support audits, and mentor technicians while collaborating with cross-functional teams to improve product quality and operational efficiency in Benton, KY.

Qualifications

• Bachelor's degree in Engineering or related field required.
• 3–5 years of quality or manufacturing experience.
• Strong knowledge of quality management systems (ISO 9001) and SPC.

Responsibilities

• Ensure QMS compliance and maintain procedures and test methods.
• Lead CAPA investigations and drive root cause analysis.
• Monitor in-process and finished product quality data; establish process controls.
• Collaborate with production, engineering, and suppliers to resolve issues.
• Support audits and implement corrective actions effectively.
• Provide technical guidance to technicians and production staff.

Skills

ISO 9001

SPC

Root cause analysis

Lab instrumentation

Data analysis

Microsoft Excel

SAP

Education

Bachelor’s degree in Engineering

Tools

SAP

Measurement equipment

Calibration software

Job description

Shift

1st (with support across shifts as needed)

About 3A Composites:

3A Composites USA specializes in the manufacturing of leading substrates for the graphic display, architectural and framing markets in North America, South America and Central America. With manufacturing facilities in Benton, KY, Statesville, NC, and Glasgow, KY, and sales and marketing offices in Davidson, NC, our industry leading brands include: FOME-COR®, SINTRA®, GATOR®, DISPA®, DIBOND®, LUMEX® G and ALUCOBOND® PLUS. 3A Composites is part of the international 3A Composites Group, which belongs to the listed company Schweiter Technologies headquartered in Steinhausen, Switzerland. At 3A Composites we share common values of integrity and accountability, teamwork, trust & transparency that guide us in our dealings with customers, suppliers, and other stakeholders. More information about 3A Composites can be found at http://www.3acompositesusa.com.

Purpose of this role:

The Quality Engineer is responsible for ensuring product quality through the development, implementation, and continuous improvement of quality systems, processes, and standards. This role provides technical leadership in quality assurance activities, including data analysis, problem-solving, process control, and nonconformance management.

The Quality Engineer serves as the primary link between production, laboratory testing, and the Quality Management System (QMS), ensuring products meet internal specifications and customer requirements while driving continuous improvement initiatives.

In this position, you will…

Quality Systems & Compliance

• Ensure compliance with the Quality Management System (QMS), including ISO standards and internal procedures.
• Lead continuous improvement efforts within the QMS to enhance product quality and operational efficiency.
• Develop, review, and maintain quality procedures, work instructions, and test methods.
• Support internal and external audits and ensure corrective actions are implemented effectively.

Process & Product Quality

• Monitor and analyze in-process and finished product quality data to identify trends and areas for improvement.
• Establish and maintain process control methods (SPC, capability analysis, etc.).
• Lead root cause analysis and corrective/preventive actions (CAPA) for product and process nonconformances.
• Work cross-functionally with production, engineering, and suppliers to resolve quality issues.

Testing & Laboratory Oversight

• Oversee testing processes for raw materials, in-process samples, and finished goods.
• Ensure proper calibration, maintenance, and validation of laboratory equipment and measuring devices.
• Provide technical guidance on testing methods, data interpretation, and lab best practices.
• Support special projects, trials, and customer-specific testing requirements.
• Lead investigations into nonconforming materials and finished goods.
• Ensure proper identification, documentation, and disposition of nonconforming product.
• Interface with suppliers regarding quality issues, including review of Certificates of Analysis (COAs) and supplier claims.
• Drive supplier quality improvements and support supplier audits as needed.

Technical Expertise & Continuous Improvement

• Develop and maintain product specifications, standards, and technical documentation.
• Support new product introductions, including validation of materials and processes.
• Analyze quality data to drive continuous improvement initiatives.
• Provide technical training and mentorship to Quality Technicians and production personnel.

Cross-Functional Support

• Collaborate with production to ensure quality standards are understood and achieved.
• Assist in troubleshooting manufacturing processes related to extrusion, laminating, painting, coating, and finishing.
• Support customer inquiries, complaints, and warranty investigations with data-driven analysis.
• Participate in cross-functional teams to improve safety, quality, and productivity.

EHS & Compliance

• Ensure adherence to all Environmental, Health, and Safety (EHS) policies and procedures.
• Promote a culture of safety and quality throughout the organization.

The knowledge, skills, and abilities you will bring…

• Bachelor’s degree in Engineering, Quality, or related technical field required.
• Minimum of 3–5 years of quality or manufacturing experience.
• Strong knowledge of Quality Management Systems (ISO 9001), SPC, and root cause analysis methodologies.
• Experience with lab instrumentation and measurement systems.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); SAP experience preferred.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills.
• Ability to interpret technical specifications and manufacturing processes.
• Must pass color perception testing due to critical visual inspection requirements.
• Ability to manage multiple priorities across different products and processes.
• Ability to lift up to 50 lbs as needed.
• Required use of PPE (safety shoes, eye protection, hearing protection, etc.).
• Minimal travel may be required.

EQUAL EMPLOYMENT OPPORTUNITY

3A Composites is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.