Quality Documentation Writer and Training Specialist

RWDC Industries Pte Ltd; Athens (GA); Vor Ort; USD 60.000 - 95.000; Vollzeit

Zusammenfassung

RWDC Industries Pte Ltd in Athens, GA seeks a Quality Documentation Writer and Training Specialist to create clear work instructions, SOPs, and user guides that ensure accuracy across manufacturing operations.

You will design and deliver virtual and in-person training, update documents for process changes, and coordinate with Manufacturing, Quality Assurance, and production staff to maintain compliant documentation.

Qualifikationen

• Degree in Technical Writing, Journalism, Education, Communications, Engineering, Manufacturing, Industrial Engineering, Business Administration, Information Technology, or a related field.
• Strong technical writing skills with meticulous attention to detail.
• Ability to collaborate effectively across engineering, manufacturing, and quality functions.
• Strong verbal and written communication skills with the ability to engage cross-functional teams and train diverse audiences.

Aufgaben

• Create highly detailed, clear step-by-step guides, SOPs, WI, and forms for production tasks.
• Design and host virtual or in-person training sessions for all employees.
• Collaborate on development and maintenance of quality documents.
• Review and update documentation for process changes and compliance.

Kenntnisse

Technical writing

Documentation

Training delivery

Communication

Ausbildung

Technical Writing or related field

Tools

Document management systems

Jobbeschreibung

Job Description

Quality Documentation Writer and Training Specialist

Key Responsibilities

Documentation Development

• Create Highly detailed, clear step-by-step guides – one point lesson visual standards, user friendly work instructions and standard operating procedures that explain exactly how to execute a specific production task to ensure accuracy and efficiency across all manufacturing operations.
• Managing learning and training delivery – designing and hosting virtual and/or in-person training sessions for all employees at every level.
• Collaborate and assist in the development and maintenance of quality work instructions utilized by each department to complete Quality SOPs, WI and forms.
• Regularly review and update existing documentation to reflect process changes ensuring version control improvements, or regulatory compliance updates and accuracy across all materials.

Collaboration & Communication

• Work closely with Manufacturing as the primary technical subject-matter experts to gather and incorporate information into production documents.
• Partner with Quality Assurance teams to develop, review, and validate documentation supporting product quality initiatives.
• Coordinate with production staff to validate that work instructions are accurate, clear, and operationally effective across entire operations.

Training & Compliance

• Train production staff on new and updated documentation and standards to ensure proper implementation and consistent execution.
• Perform regular audits of production documentation to verify compliance with established standards and identify gaps.
• Support compliance efforts with applicable regulatory requirements.
• Audit-Ready document control.

Continuous Improvement

• Identify opportunities for improving documentation processes and implement best practices to enhance productivity and quality.
• Apply lessons learned from audits, staff feedback, and process reviews to continuously elevate documentation quality.
• Contribute to a culture of quality and continuous improvement by championing clear, accurate, and accessible documentation.

Qualifications

Required

• Degree in Technical Writing, Journalism, Education, Communications, Engineering, Manufacturing, Industrial Engineering, Business Administration, Information Technology, or a related field.
• Strong technical writing skills with meticulous attention to detail.
• Ability to collaborate effectively across engineering, manufacturing, and quality functions.
• Strong verbal and written communication skills with the ability to effectively engage cross-functional teams, deliver training, and communicate complex information clearly to diverse audiences.
• Possesses strong interpersonal and written communication skills (verbal and written) suitable for cross-functional audiences.
• Validate quality documents while ensuring version control and compliance.
• Works with digital controls (IT) where documents are generated and stored electronically.

Preferred

• Primary experience has been in manufacturing and quality-regulated operations, bio-pharmaceutical, GMP, and FDA environments.
• Experience with document control systems supporting manufacturing, safety, maintenance, information technology (IT), wastewater treatment, utilities, procurement, receiving, shipping, and distribution functions.
• Certification or training in technical writing or quality management (e.g., ISO 9001, HACCP, FDA, GMP).

Core Competencies

• Technical Writing & Documentation
• Attention to Detail
• Cross-functional Collaboration
• Process Orientation
• Training & Knowledge Transfer
• Quality Mindset
• Continuous Improvement
• Clear Communication

Travel & Work Structure

• Travel up to approximately 10% annually.

Company Description

We are a growing biotechnology company in Athens, Georgia. We manufacture bio-based polymers with a goal of replacing single-use petroleum-based plastics. Our biopolymers are bio-based and made from renewable resources that are biodegradable and compostable.