Quality Documentation Specialist

Flex; West Columbia (SC); On-site; USD 52,000 - 76,000; Full time

Job summary

Flex seeks a Quality Documentation Specialist in Columbia, SC to manage customer documentation, ensure ISO 9001 compliance, and support audit activities. The role entails coordinating corrective actions and acting as the quality liaison with customers, while maintaining accurate records and timely communications.

Ideal candidates have 2+ years in similar roles and strong MS Office skills, with a focus on accuracy and clear written reporting. This is an on-site opportunity with Flex.

Qualifications

• 2+ years of related experience.
• Proven experience supporting, maintaining documentation and compliance activities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) with strong written communication.

Responsibilities

• Manage collection, storage and release to customer of customer required technical documentation.
• Coordinate activities to uphold ISO 9001 requirements.
• Coordinate corrective action systems and drive issue resolution.
• Serve as customer liaison for the quality function.
• Prepare research and reports on audit results.

Skills

ISO 9001 knowledge

Documentation management

Microsoft Office (Word/Excel/PowerPoin

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Quality Documentation Specialist located in Columbia, SC.

Reporting to the Quality Manager, the Quality Documentation Specialist plans and directs activities concerned with the establishment and/or continuance of ISO 9001 related requirements and other quality programs. Manages the assembly, accuracy verification, storage and transmission to customers of all customers required documentation.

What a typical day looks like:

• Manage collection, storage and release to customer of customer required technical documentation.
• Coordinates activities within the organization to hold up ISO 9001 requirements.
• Coordinates the corrective action system, driving internal and external issue resolution.
• Serves as customer liaison for the quality function.
• Prepares research and reports on audit results.

The experience we’re looking to add to our team:

• 2+ years of related experience
• Proven experience supporting, maintaining documentation and compliance activities.
• Demonstrated computational skills, including proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint), with the ability to accurately create, maintain, and manage technical and business documentation
• Ability to prepare, maintain, and analyze quality documentation and reports related to audits, corrective actions, and quality system performance, with strong written communication skills.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).