Quality Documentation Specialist

Xometry; Lexington (KY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Xometry is seeking an experienced administrative support professional in Lexington, Kentucky. This role involves providing high-quality administrative support to internal and external clients, ensuring accuracy and efficiency in document management, and adhering to quality and legal policies. Candidates should have at least 2 years of experience in administrative or customer service roles, excellent communication skills, and a commitment to quality. The position is hybrid and may require occasional overtime.

Qualifications

• 2+ years of administrative and/or customer service experience.
• Strong attention to detail and a commitment to quality.
• Able to take initiative and work within a team.

Responsibilities

• Provide administrative support to the department.
• Format, proof, and distribute firm documents accurately.
• Check and ensure the accuracy of work to minimize errors.
• Monitor and prioritize workflow in a timely manner.
• Adhere to organizational and legal policies.

Skills

Verbal communication

Written communication

Attention to detail

Initiative

Problem analysis

Tools

Google Suite

Adobe

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are looking for a person with strong interpersonal skills and positive work ethic to work in our administrative services team. This is an amazing opportunity to put your experience, attention to detail, and pride in producing the best results to work, while working with various members of our specialized department.

Responsibilities

• Administratively support a department, by meeting the needs of both internal and external clients. Services are provided in a manner that demonstrates the highest levels of quality, accountability, and teamwork.
• Accurately and efficiently format, proof, finalize and distribute Firm documents, adhering to the established guidelines and quality control methodologies and standards.
• Confirm completeness and accuracy of own work and check the work of others to confirm there are zero defects in order to minimize errors and redundancies.
• Monitor, prioritize and process workflow in a timely manner which includes updating metrics and other relevant departmental production information
• Understand and adhere to organizational and legal policies for quality, risk mitigation, confidentiality, and data privacy
• Assist with other administrative duties, including but not limited to office administration, partner support and other practice support areas as needed

Qualifications

• 2+ years of administrative and/or customer service assistance experience
• Excellent verbal and written communication skills
• Strong attention to detail, and a commitment to quality
• Proven ability to take initiative and responsibility for completing work within a team environment
• Able to perceive and analyze problems, develop alternatives and implement resolutions
• Basic knowledge of the Google Suite, Adobe
• OT expected on rotational shift

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.