Quality Documentation Specialist

Request Foods; Holland (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Request Foods is seeking a Quality Documentation Specialist to manage and maintain our quality assurance documentation, ensuring compliance with industry standards, customer requirements, and regulatory guidelines. This role collaborates with the Quality Services department to collect, review, and organize documents, train staff, and continuously improve documentation processes across the organization.

Experience in the food industry is a plus and the position offers opportunities to contribute

Qualifications

• Minimum of 2 years of experience in quality documentation or a related role.
• Bachelor’s degree in quality management, business administration, or related field preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in document management software and Microsoft Office Suite.

Responsibilities

• Manage and maintain the quality documentation system, ensuring all documents are current and comply with regulatory standards.
• Review and verify the accuracy of quality-related documents and records.
• Implement changes and updates to documentation as required.
• Maintain a secure and organized document storage system, both physical and digital.
• Assist in audits and inspections by providing necessary documentation.
• Train and support staff in documentation processes and standards.
• Continuously improving documentation processes to enhance efficiency and compliance.
• Ensure proper disposal of obsolete documents in accordance with company policies.
• Format Quality Services Department documents using new document control templates.
• Support language translation services as needed.

Skills

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Independence

Teamwork

Education

Bachelor's degree in quality management

Bachelor's degree in Business Administration

Tools

Document management software

Microsoft Office

Job description

There has never been a more exciting time to join Request Foods. We’ve been selling products to many of the world’s leading food companies, retailers and restaurants for over 35 years. A privately owned and financially sound company, we do our best to run our business based on Christian values. Whether it’s cooking up great tasting food, assisting in customer support, providing quality and production leadership, or supporting administrative or technical activities, a career at Request Foods is a great opportunity. At Request, we’ve achieved success by treating our employees with integrity, trust and respect. If you’re passionate about food, and the people who help produce it, then Request Foods might just be for you.

Request Foods is seeking a Quality Documentation Specialist to manage and maintain quality assurance documentation, ensuring compliance with industry standards, customer requirements, and regulatory guidelines. This role involves coordinating with the Quality Services department to collect, review, and organize documentation.

• Manage and maintain the quality documentation system, ensuring all documents are current and comply with regulatory standards.
• Review and verify the accuracy of quality-related documents and records.
• Implement changes and updates to documentation as required.
• Maintain a secure and organized document storage system, both physical and digital.
• Assist in the preparation for audits and inspections by providing necessary documentation.
• Train and support staff in documentation processes and standards.
• Continuously improving documentation processes to enhance efficiency and compliance.
• Ensure proper disposal of obsolete documents in accordance with company policies.
• Format Quality Services Department documents using the new document control templates.
• Support language translation services as needed.

Key Qualifications:

• Minimum of 2 years of experience in quality documentation or a related role.
• A bachelor’s degree in quality management, Business Administration, or a related field is preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in document management software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Knowledge of industry regulations and standards related to quality assurance would be a plus.
• Experience in the food industry is a plus.