Quality Data Analyst II – Performance Measures

Trillium Health Resources; North Carolina; Hybrid; USD 68,000 - 85,000; Full time

Benefits offered by this job

Health Insurance with no premium for员工

Work-from-home options

401k with employer match

Paid time off and holidays

PSLF qualifying employer

Stipend for remote work supplies

Job summary

Trillium Health Resources is seeking a Quality Data Analyst II – Performance Measures to perform data analysis and generate reports aligned with DMH/DMA contracts, NCQA accreditation, and HEDIS reporting. The role supports QM operations, committee work, data handling, and national accreditation activities.

The position requires strong data reporting, quality improvement focus, and ability to manage sensitive information.

Qualifications

• Must have 6 years of data analysis/reporting experience with databases or an equivalent combination.
• Alternative degrees with experience: 4 years with Associate's; 2 years with Bachelor's.
• Must reside in North Carolina and be legally authorized to work in the United States.

Responsibilities

• Develop analytical reports and interpret results to identify patterns and trends.
• Ensure reports meet deadlines and support external/internal reporting requirements.
• Present data clearly to staff, consumers and community members with source references.
• Analyze population data and integrate health and pharmacy data into QM/QIC processes.
• Assist in developing HEDIS oriented plans and improve organizational quality of care.

Skills

Data analysis

Data reporting

Data collection

Databases

Driver's license

Residency NC

Travel

Work authorization in US

Education

Bachelor's degree

Associate's degree

High School diploma or GED

Equivalent combination

Tools

Microsoft SQL Server

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Quality Data Analyst II – Performance Measures

Quality Management Full Time Professionals *Trillium office based location as specified below: US

Salary Range: $67,524.00 To $85,222.00 Annually

Pay Plan Title: Quality Data Analyst II

Working Title: Quality Data Analyst II – Performance Measures

FLSA Status: Exempt

Posting Salary Range: $67,524 - $85,222

Office Location: Remote within North Carolina.

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

What We’re Looking For

Trillium Health Resources has a career opening for a Quality Data Analyst II – Performance Measures to join our team! The Quality Data Analyst II – Performance Measures is responsible for conducting data analysis activities for Trillium Health Resources, which includes completion of reports in compliance with the DMH and DMA contract requirements, NCQA accreditation, HEDIS reporting, as well as other external and internal reporting needs. The Quality Data Analyst II – Performance Measures is a member of the Quality Management (QM) Department and is responsible for various quality assurance and quality improvement activities throughout the organization. This position supports the day-to-day operations of the QM Department, such as managing committee support, data/reports, training, HEDIS measures, and national accreditation. This position handles and processes sensitive, complex, and confidential information with discretion and professionalism.

On a typical day, you might:

• Develop analytical reports, including conducting analysis, information synthesis, summarizing and interpretation of results, to include the identification of patterns and trends in data.
• Ensure all reports are submitted within assigned deadlines to avoid possible penalties or plans of correction. Supports established schedule of external reporting per contracts and internal reporting (as requested).
• Ensure that data from reports are presented in a user-friendly format and made accessible to staff, consumers and community members. Ensure all reports include appropriate references to data sources so that reports can be replicated, if requested.
• Analyze and report statistical data on populations, disabilities and cultural factors. Work to integrate available physical health and pharmacy data into the QM/QIC process. Identify matters of significance that could impact the agency.
• Assist and support the development of HEDIS oriented plans assuring the agency's compliance with national accreditation standards, as well as implementing improvements throughout the organization to ensure efficient and quality care.

Employee Benefits

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required

• High School diploma or GED and six (6) years of experience in data analysis, data reporting, data collection, or use of databases; OR
• Associate’s degree and four (4) years of experience in data analysis, data reporting, data collection, or use of databases; OR
• Bachelor’s degree and two (2) years of experience in data analysis, data reporting, data collection, or use of databases; OR
• Equivalent combination of education and experience.
• Must have a valid driver’s license.
• Must reside within North Carolina.
• Must be able to travel within catchment as required.
• Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future (ex: OPT F-1, J-1).

Preferred

• Bachelor’s degree in Information Technology, Statistics, Analytics, Economics, Mathematics, Business, or the Human Service field (such as Psychology, Social Work, etc.).
• Experience in quality improvement activities and HEDIS.
• Two (2) or more years of working knowledge of Microsoft SQL server, handling large data sets, relational databases, and Microsoft Excel (vlookups, pivot tables, graphs).
• CSPA, Certified Machine Learning – Specialty (AWS), Predictive Analytics Certificate (SOA), and/or CAHIMS, ITIL v3 or equivalent certifications preferred.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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