Quality Coordinator RN – Jackson Clinic – FT

jacksonhospital; Montgomery (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Jackson Clinic seeks a Quality Coordinator to lead clinical quality measures across its multi-specialty practice. The role emphasizes data collection, staff education, and infection control within a dynamic clinical environment.

You will drive incentive programs, coordinate quality improvement initiatives, and ensure documentation supports PCMH, MIPS, and value-based payment models. Strong communication and computer skills are essential for success.

Qualifications

• Associate’s or bachelor’s degree in nursing.
• Active Alabama Registered Nursing License.
• Minimum 2 years of RN experience.
• Excellent verbal and written communication skills.
• Telephone etiquette and customer relations skills.
• Must be computer literate.
• Ability to sit or stand for prolonged periods.
• Must lift up to 25 pounds.

Responsibilities

• Coordinate data collection and clinic quality measures.
• Educate clinical staff on quality programs and infection control.
• Track and report clinical, financial, and quality data.
• Support initiatives like PCMH, MIPS, and Value Based Payment.
• Assist with policy, procedures, and staff orientation.
• Address routine billing, patient satisfaction, and physician needs.

Skills

RN Experience

Verbal Communication

Written Communication

Computer Literacy

Data Tracking

Billing Support

Education

Associate or Bachelor’s in Nursing

Job description

Responsibilities

• The Quality Coordinator is responsible for physician office clinical quality measures, incentive programs, quality education of clinical staff and infection control of a multi-specialty physician practice system.
• The responsibilities of this position include coordination of data collection, clinic quality improvement initiatives, and incentive programs.
• This individual demonstrates personal and professional responsibility, creates and maintains an environment that promotes mutual trust, acceptance, recognition and respect, and assumes responsibility for own professional development.
• Tracks and reports on pertinent clinical, financial, and quality data for the Jackson Clinic.
• Functions as a resource for all Jackson Clinic employees for clinical quality and provides education to staff in order to meet clinical quality data measures.
• Responsible for the implementation and ongoing management of quality-based initiative programs such as PCMH recognition, MIPS, and Value Based Payment with Blue Cross Blue Shield.
• Reviews clinical documentation of physicians and works with Administrator and Revenue Cycle Director to ensure appropriate documentation.
• Responsible for the orientation, training, and development of office for clinical staff.
• Assists the Administrator with employee performance evaluations.
• Responsible for the development, implementation, and management of office policies and procedures.
• Handles routine issues pertaining to billing, patient satisfaction, and physician needs.
• Performs any other duties as deemed by Clinic Administrator.

Qualifications

• Associate's or bachelor's degree in nursing.
• Active Alabama Registered Nursing License.
• Minimum of 2 years of experience as a Registered Nurse.
• Excellent verbal and written communication skills required.
• Telephone etiquette, customer relations' skills required.
• Must be computer literate.
• Manual dexterity and visual acuity necessary to utilize the PC and calculator.
• Ability to sit or stand for prolonged periods of time.
• Must have verbal communication and hearing ability to communicate with a multitude of patients and customers.
• Must be able to lift 25 pounds without difficulty.