Quality Coordinator

Simpson Strong-Tie Company Inc.; North Carolina; On-site; USD 39,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

Competitive compensation

Bonuses/commission

Job summary

Simpson Strong-Tie is seeking a Quality Coordinator to drive a robust quality management system by coordinating nonconforming material, audits, supplier quality, and change control. This role offers a Monday–Friday schedule (6:00 AM–2:30 PM) with 5–10% travel and is located in Columbus, OH, with relocation not available.

Salary ranges from $28.46 to $45.53 per hour, plus comprehensive benefits. You will lead training, document control, and data reporting while collaborating with Home Office and

Qualifications

• Bachelor’s degree in quality, engineering, manufacturing, business, or a related field.
• Three or more years of experience in manufacturing quality, supplier quality, auditing, training, corrective action, or continuous improvement.
• Demonstrated ability to facilitate root cause analysis, corrective action, audit programs, training plans, and data-based improvement activity.
• Working knowledge of ISO 9001 or a comparable quality management system; internal or lead auditor certification preferred.
• Strong analytical, presentation, stakeholder-management, and written communication skills.
• Proficiency with spreadsheets, BI/reporting tools, and quality systems used to track nonconformances, supplier actions, audits, and trends.
• Core quality tools (FMEA, control plan, SPC, MSA, PPAP/APQP) knowledge/experience preferred.
• Experience with AI on administrative and operational tasks is a plus.

Responsibilities

• Coordinate identification, containment, and disposition of nonconforming products and drive corrective actions.
• Develop and implement a quality training and awareness program and manage document/record controls.
• Monitor QMS effectiveness by conducting internal audits and providing measurement tools for product characteristics.
• Ensure integrity during changes and launches, and report quality data across branches.
• Support inspection and evaluation of supplied and returned products.

Skills

Bachelor's degree

Quality experience

Root cause analysis

Audit programs

ISO 9001

Analytical skills

Communication skills

Quality systems

FMEA/PPAP

AI in QA

Spreadsheets

Education

Bachelor’s degree in quality

Tools

Excel

BI tools

Quality systems software

FMEA software

Job description

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures. Learn about our company culture directly from our team.

YOU As a Quality Coordinator

You will drive the implementation and improvement of a strong quality management system through coordinating plant quality-system activities, leading control of nonconforming material and internal corrective action events, administering document and record controls, supporting measurement systems, developing a quality training plan, leading the internal audit program, managing supplier quality, validating changepoints and new product launches, and identifying improvement opportunities through data analysis of all core quality functions. You will use sound judgment, technical knowledge, accurate data, and effective communication to help protect product quality and strengthen processes. This position will be Monday thru Friday from 6:00 AM – 2:30 PM.

WHAT YOU’LL BE DOING (% of Time)

• Protect customers and brand reputation by coordinating the identification, containment, and disposition of nonconforming products. Facilitate effective problem-solving and corrective action to prevent defects from occurring. (40%)
• Establish and sustain a quality-minded culture through the development and implementation of a quality training and awareness program. Fortify training and awareness via administration of robust document and record control processes. (25%)
• Monitor the effectiveness of the quality management system and its processes by managing and conducting internal audits. Provide the tools required to measure product characteristics to ensure customer satisfaction and the fulfillment of compliance obligations. (20%)
• Ensure the integrity of controls and processes is sustained during change implementations and new product launches. Facilitate process improvement events and cooperate with Home Office and inter-branch teams to identify and implement best practices. Support branch leadership by collecting, analyzing and reporting quality management system data. (10%)
• Support the control, inspection and evaluation of supplied and customer-returned products. (5%)

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above, you have what it takes. Perhaps some of the following would be helpful too:

• Bachelor’s degree in quality, engineering, manufacturing, business, or a related field preferred; equivalent quality experience will be considered.
• Three or more years of experience in manufacturing quality, supplier quality, auditing, training, corrective action, or continuous improvement preferred.
• Demonstrated ability to facilitate root cause analysis, corrective action, audit programs, training plans, and data-based improvement activity.
• Working knowledge of ISO 9001 or a comparable quality management system; internal or lead auditor certification preferred.
• Strong analytical, presentation, stakeholder-management, and written communication skills.
• Proficiency with spreadsheets, Business Intelligence (BI), reporting tools, and quality systems used to track nonconformances, supplier actions, audits, and trends.
• Core quality tools (FMEA, control plan, SPC, MSA, PPAP/APQP) knowledge/experience preferred.
• Experience working with artificial intelligence (AI) on administrative tasks as well as in operational capacities (part inspection, process monitoring, etc.) a plus.
• Attention to detail and accuracy
• Sound judgment and problem solving
• Clear written and verbal communication
• Planning, prioritization, and follow-through
• Collaboration across departments
• Confidentiality, accountability, and continuous improvement
• Curiosity and an appetite for knowledge and understanding of new circumstances

TRAVEL REQUIRED

This job requires 5% -10% domestic travel.

WORK STATUS & LOCATION

This full-time, non-exempt position is located in Columbus, OH

Relocation is not available for this position.

PAY

$28.46 - $45.53 / hour

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.

This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.

REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly — and should be rewarded by sharing the company profits.

Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more.

View benefit plan details here: https://benefits.strongtie.com/.

In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs. Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.