Quality Coordinator

Charter Next Generation; Delaware (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Employee Ownership

Medical insurance

Dental insurance

Vision insurance

Holiday Pay

Paid vacation

401(k) with company match

Performance-based bonuses

Tuition reimbursement

Career advancement across 15+ sites

Job summary

Charter Next Generation is seeking a Quality professional to support and maintain the facility's QMS, including ISO 9001 and GFSI, and to manage documentation. You will collaborate on audits, CAPA, and quality reporting, ensuring smooth operation and regulatory compliance.

Responsibilities include testing, calibration, supplier and customer coordination, and cross-functional work with product development and engineering.

Qualifications

• Familiarity with ISO, GFSI, or similar quality systems.
• Experience supporting audits, CAPA processes, and quality documentation systems.
• Ability to pass pre-employment drug screening.

Responsibilities

• Support and maintain the facility's Quality Management System (QMS), including ISO 9001, GFSI, and other applicable certifications, along with related documentation and records.
• Participate in and support internal, customer, and third-party audits, plus routine in-plant audits and environmental monitoring.
• Manage CAPA processes (investigation, root cause analysis, corrective action) and support customer complaint investigations and quality reporting.
• Track and resolve quality issues such as holds, returns, and non-conforming materials.
• Perform product testing and maintain/calibrate lab and testing equipment, including managing lab supplies.
• Partner with product development and engineering on quality requirements, control plans, and customer specifications.
• Support training of Quality Technicians and plant personnel, and provide quality coverage in the Quality Manager's absence, contributing to a strong plant-wide quality culture.

Skills

Quality management

Audits

CAPA

Documentation

Education

Associate's degree in a technical field

Job description

At CNG, we are owners. We empower every individual to make a significant impact — because every moment matters. Whether you’re starting your career journey or aiming for the next level, we foster a supportive environment where your contributions are valued and celebrated.

Why Join CNG?

Employee Ownership: Every employee receives equity shares, enabling you to participate in our company's growth and prosperity.

Work-Life Balance: We support true work-life integration for all CNG employee owners.

Career Growth: Advance your career within our expanding network of manufacturing facilities with comprehensive training and development programs.

Purpose-Driven Work: Help create sustainable packaging solutions that reduce food waste and protect our environment for future generations.

The Role

From machine operators to maintenance technicians to quality inspectors, our teams help protect what matters most—making everyday life safer, smarter, and more sustainable.

Schedule

Monday - Friday; 8:00am-5:00pm

What You'll Do

• Support and maintain the facility's Quality Management System (QMS), including ISO 9001, GFSI, and other applicable certifications, along with related documentation and records.
• Participate in and support internal, customer, and third-party audits, plus routine in-plant audits and environmental monitoring.
• Manage CAPA processes (investigation, root cause analysis, corrective action) and support customer complaint investigations and quality reporting.
• Track and resolve quality issues such as holds, returns, and non-conforming materials.
• Perform product testing and maintain/calibrate lab and testing equipment, including managing lab supplies.
• Partner with product development and engineering on quality requirements, control plans, and customer specifications.
• Support training of Quality Technicians and plant personnel, and provide quality coverage in the Quality Manager's absence, contributing to a strong plant-wide quality culture.

What You’ll Bring

Essential Qualifications

• Associate's degree in a technical field or equivalent experience preferred.
• Minimum of 3 years of experience in quality, manufacturing, or product safety.
• Experience working within a regulated quality system (ISO, GFSI, or similar) preferred.
• Experience supporting audits, CAPA processes, and quality documentation systems.
• Ability to pass pre-employment drug screening

Compensation & Benefits

Starting Salary

• Wages ranging from $28.00 per hour, dependent on experience.

Total Rewards

• Employee Ownership – Become a company owner day 1!
• Full medical, dental, and vision insurance upon hire
• Holiday Pay
• Paid vacation
• 401(k) with company match
• Performance-based bonuses
• Tuition reimbursement
• Career advancement opportunities across 15+ facilities

Ready to Own Your Future?

Join a team where every voice matters, every contribution counts, and every employee shares in our success.

Charter Next Generation is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.

Learn More About CNG

• Visit our careers page: cnginc.com/careers
• Discover our employee ownership program: cnginc.com/careers/employee-ownership
• See what makes us different: cnginc.com/careers/why-cng

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