Quality Coordination Specialist — ISO 9001 & Compliance

iAutomation; Franklin (MA); On-site; USD 83,097,000 - 106,020,000; Full time

Job summary

iAutomation in Franklin, Massachusetts, is seeking a Quality Coordinator to manage ISO 9001 documentation, calibration records, and compliance requests. The role focuses on maintaining records, coordinating multiple departments, and ensuring timely documentation flow.

The position supports NCR/RMA tracking, controlled documentation, and communication with suppliers and customers while upholding audit readiness and quality standards.

Qualifications

• Has knowledge of ISO 9001 Quality Management System requirements.
• Experience maintaining quality records, logs, and controlled documents.
• Ability to coordinate compliance requests involving customers, suppliers, and internal departments.

Responsibilities

• Coordinate customer compliance requests (RoHS, REACH, certificates) and collect required documentation.
• Maintain calibration records and schedules for inspection equipment.
• Track Non-Conformance (NCR) and RMA activity and ensure timely closure.
• Support controlled documentation via SharePoint and document revisions.

Skills

Excel

Outlook

Teams

SharePoint

Education

High school diploma or equivalent

Associate degree preferred

Tools

NetSuite

MaintainX

SharePoint

Job description

iAutomation in Franklin, Massachusetts, is seeking a Quality Coordinator to manage ISO 9001 documentation, calibration records, and compliance requests. The role focuses on maintaining records, coordinating multiple departments, and ensuring timely documentation flow.

The position supports NCR/RMA tracking, controlled documentation, and communication with suppliers and customers while upholding audit readiness and quality standards.