Quality Control Tower Specialist

Apex Systems; Auburn Hills (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Everforth Apex Systems is seeking a Powertrain Warranty & Reliability Specialist for Stellantis Quality Engineering Center in Auburn Hills, MI. You will lead quality analyses, partner with suppliers and plants, and drive early identification of field issues through warranty data analysis.

The role requires strong cross-functional teamwork, problem-solving, and the ability to influence without authority, with a focus on delivering a premier product and customer satisfaction.

Qualifications

• Bachelor of Science or higher in Engineering or related technical degree.
• Minimum of 5 years experience in automotive (quality/service/engineering).
• Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization.
• Self-directed and team oriented with demonstrated planning/problem solving skills.
• Experience and working knowledge of computer systems and software required.
• Experience within a union environment.

Responsibilities

• Facilitate quality analysis reviews with suppliers and internal Powertrain plants.
• Identify new field issues by analyzing warranty data to understand failure modes.
• Monitor corrective actions for identified failures.
• Review supplier testing procedures to ensure evaluations of material are accurate.
• Plan, prioritize, and manage multiple projects in a technical/business environment.
• Communicate effectively with all levels, including senior leadership.
• Represent the Voice of the Customer to the platform teams.
• Lead day-to-day activities of assigned UAW personnel.

Skills

Powertrain quality

Cross-functional leadership

Data analytics

Six Sigma

PRAS+

GIMs

STLA data

MS Office

Influence without authority

Leadership

Education

BS in Engineering or related technical field

Tools

PRAS+

GIMs

STLA data systems

MS Excel

MS PowerPoint

Job description

Job Description:

The Stellantis Customer Experience Organization is currently seeking a Powertrain Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn Hills, Michigan. The Powertrain Warranty & Reliability Specialist is responsible to facilitate quality analysis reviews with Suppliers and/or internal Powertrain Plants. They will identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects. This includes the identification and monitoring the corrective actions of these failures identified through the analysis process while also supporting the Warranty Recovery needs.

The candidate must have proven track record for developing and executing standardization of manufacturing quality enablers. The candidate must be a creative problem solver, proactive, and steadfast in the identification and resolution of vehicle quality. The selected individual must have experience in managing cross-functional teams and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands-on individual with strength of convictions and a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity and lead by example.

• Powertrain Manufacturing, Engineering, or Quality Experience
• Manage part return material activities for their assigned Powertrain Transmission and Driveline area to ensure returned material is utilized to assist with Corporate Quality initiatives and Warranty Recovery
• Review supplier testing procedures to ensure evaluations of material is accurate
• Utilize corporate data reporting systems to capture quality spills and to ensure clean points are in place
• Plan, prioritize, set goals and manage multiple projects in a technical and business environment
• Strong communication skills to support meetings at all levels of the company, including senior leadership
• Establish partnerships both internally and externally and to influence without direct authority
• Commitment and dedication in delivering a premier product to the consumer
• Represent the "Voice of the Customer" to the platform teams
• Contribute or drive team success by clarifying expectation and minimizing political hurdles
• Demonstrate unwavering commitment to delivering results and champion achievements
• Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
• Demonstrate strong interpersonal skills with ability to work in a team environment
• Manage day-to-day activities of assigned UAW personnel
• Possess strong communication & presentation skills
• Self-motivated and willing to challenge teams on all aspects of quality

Job#: 3057952

Basic Qualifications:

Bachelor of Science or higher in Engineering or a related technical degree (Business Technical or dual degree is acceptable I.E.: Major in BA with a minor in Automotive / Technology or Engineering Technology).

• Minimum of 5 years experience in automotive (quality/service/engineering)
• Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
• Self-directed and team oriented with demonstrated planning/problem solving skills
• Experience and working knowledge of computer systems and software required
• Proficiency in the Microsoft Office suite
• Experience within a union environment

Preferred Qualifications:

• High Power Point presentation skills
• Experience with Parts Return Analysis System Plus (PRAS+)
• Experience with Global Issue Management System (GIMs)
• Experience within a union environment
• Working knowledge of STLA data systems
• Must have good technical and analytical problem solving skills
• Knowledge of data analytics tools (Quantic/Palantir)
• Green Belt/Black Belt certification

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.