Quality Control Technician

Pregis LLC.; Sussex (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Pregis LLC. is seeking a Quality Assurance Technician to support the company’s commitment to quality and sustainability. The role involves overseeing quality assurance functions, including audits, documentation, and customer complaints resolution while fostering an environment rooted in teamwork and innovation. If you are detail-oriented and possess a background in a related field, this opportunity may be ideal for you.

Qualifications

• Experience or schooling in a related field is required.
• Demonstrable problem-solving and analytical skills.
• Strong organizational and time management abilities.

Responsibilities

• Conduct audits and evaluations of processes to ensure adherence to quality standards.
• Investigate and assist in resolving customer complaints regarding quality issues.
• Maintain quality database records and perform documentation reviews.

Skills

Problem Solving

Organizational Skills

Time Management

Customer Focus

Communication

Education

Experience or schooling in a related field

Tools

SAP

Microsoft Suite

Job description

We're Not Just in the Packaging Business–We're in the "Wow" Business

Pregis is Hiring!

Why Join Pregis?

Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you. Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA.

Job Title: Quality Assurance Technician

Schedule: Monday-Friday from 4:00PM-12:00AM

Location: Sussex, WI

GENERAL SCOPE OF JOB

The Quality Assurance Technician is responsible for the execution of key Quality Assurance Functions of: Internal Audits / Audit Preparation and Execution, Complaint Entry, Non-Conforming Materials Transactions Entry, Document Control, Calibration Records, and assist with ensuring that the Corrective Action Process is implemented and maintained as it corresponds to the processes above. The Quality Assurance Technician works under the direction and guidance of the Quality Manager to drive continual improvement to the processes and quality performance of Pregis by completing the essential duties of the role and executing projects / tasks as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs evaluations and audits on key process areas to ensure conformance to critical-to-quality functions and the ISO 9001 Standard.
• Evaluates data and process information and places it into documents / system / spreadsheets.
• Tests non-conforming material to determine failure points. Processes RGAs by inspecting materials from Customer Returns. Spot checks testing on floor to ensure adherence to inspection criteria.
• Investigates, documents, communicates and assists with the resolution of customer complaints and / or / non-conforming Materials occurrences (system movements, notifications, quality alerts, etc.).
• Maintains accurate records in the quality database.
• Maintains gage calibrations and associated records.
• Serve as a mentor and coach to provide guidance on Pregis Quality Processes and resolve quality issues on the Production floor. Schedule requirements may require split shifts, alternating shifts, presence on weekend shifts and presence at other Polybag Manufacturing Facilities.
• Writes and revises documentation.
• Performs other job-related duties and project work as assigned subject to reasonable accommodations.

EDUCATION AND/OR EXPERIENCE

Experience or schooling in a related field.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving / Analytical skills
• Organizational Skills and Detail Oriented
• Time Management / Sense of Urgency
• Customer Focus / Conflict Resolution / Solution Oriented
• Communication (Written and Verbal) / Presentation Skills
• Report / Procedure Reading and Writing
• Problem Solving
• SAP and Computer Skills (Microsoft Suite)

TRAVEL REQUIREMENTS

No anticipated travel but may be given the opportunity to travel to other Pregis Polybag Manufacturing Facilities, Customer Locations, or external provider sites when workflow requires it.

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Diversity and Inclusion

We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis.We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.

Affirmative Action/EEO Statement/Inclusion

We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis’ culture and achievements.