Quality Control Technician

TrueNet Communications, a Fujitsu Company; South Bend (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading telecommunications company is seeking a Quality Control Technician to inspect work performed against client and company specifications. This role demands technical proficiency and strong attention to detail to ensure compliance, alongside collaborative and independent work in diverse environments. Candidates should have at least 2 years of relevant inspection experience and be able to communicate effectively with teams.

Qualifications

• 2+ years of relevant inspection experience in telecommunications or utilities.
• Must read blueprints and technical documentation.
• Strong interpersonal and organizational skills required.

Responsibilities

• Inspect work locations for compliance with specifications and guidelines.
• Record and document inspection results accurately.
• Ensure timely completion of inspections and report findings.

Skills

Analytical skills

Problem-solving

Attention to detail

Communication skills

Education

High School diploma or GED

Tools

Microsoft Excel

Testing equipment (e.g., OTDR)

Windows and Android operating systems

Job description

The Quality Control Technician inspects work performed by client employees, internal employees, or client subcontractors. Work is inspected for process and specification compliance against company/client guidelines. (This purpose is meant to be a guide. Duties may vary dependent upon client.)

Essential Position Functions:

• Inspect assigned work locations for compliance with client or company specifications and guidelines
• Inspections may include but are not limited to work safety, installation, and troubleshooting compliance
• Use appropriate testing equipment based upon client specifications
• Assist in preparing and developing inspection instructions and procedures
• Develop and create project specific checklists and standards
• Record and document inspection results and findings in applicable data sheets and forms
• Complete and submit inspection documentation to the appropriate supervisory personnel
• Ensure completion of inspections in a timely manner and track/report activities and metrics
• Drive safely to work sites and comply with all company/client safety standards
• Follow company/client standards by using related technical documentation
• Deliver feedback and supplemental training to employees/contractors as required
• Other duties assigned
  
  

Education and/or Experience:

• High School diploma or GED preferred
• 2 or more years of relevant inspection experience from the telecommunications, construction, or utilities industries. Equivalent, applicable experience in lower level role may be substituted
• Must be proficient with a Windows and Android operating systems (proficiency with a tablet is preferred)
• Must be proficient with Microsoft office applications (emphasis on Excel)
• Must be able to read blueprints and other technical documentation
• Must be able to operate testing equipment relevant to the inspections such as an OTDR
• Experience with a major MSO or Telecom Operator is preferred
• Strong analytical and problem-solving ability required
• Ability to prioritize and complete assignments accurately and in a timely manner
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment
• Strong interpersonal, organizational, oral and written communications skills
• Must be able to work alone, and with a team
• Must be able to pass a drug screen and criminal background check
  
  

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, sitting within the work area
• Lifting of up to 50 pounds less than one-third of the time
• Ability to sit/stand/walk for extended periods of time
• Ability to effectively communicate with employees, management, peers, et al
• Ability to work in extreme hot/cold environments for lengthy periods of time
  
  

Work Environment:

The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel up to 100% required
• Ability to work in all temperatures, climates and weather conditions
• The work environment is that of being in the field
• The position requires working independently, as well as part of a team
• This position requires verbal and face-to-face contact with others daily
• Frequent use of a computer is necessary
• This position requires use of all general office equipment
  
  

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