Quality Control Technician

WM B REILY & COMPANY INC; Knoxville (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

10 Paid Company Holidays

Generous Paid Vacation & Sick Time

Medical, Dental & Vision Coverage

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

401(k) Retirement Plan with company 3%

Employee Assistance Program (EAP)

Company‑Paid Life Insurance

Job summary

Reily Foods Company, Knoxville plant, is seeking a Quality Control Technician to support food safety, quality, and regulatory compliance across the manufacturing process. You will perform routine testing, inspections, sampling, and documentation to ensure materials, in-process products, and finished goods meet established standards, working with Production, Operations, and Maintenance.

Ideal candidates are detail‑oriented, analytical, dependable, and able to clearly communicate quality concerns

Qualifications

• High school diploma or GED required.
• Machine quality or food production experience preferred.
• Knowledge of GFSI audit schemes (BRC, SQF) and food safety requirements.
• Ability to calibrate testing equipment and use RedZone software; may become certified in quality areas.
• Strong communication and teamwork skills.

Responsibilities

• Conduct routine inspections of raw materials, in-process production, and finished goods.
• Understand product specifications, food safety and legal requirements and perform complete quality tests and analyses.
• Utilize Redzone to complete quality compliance documents and communicate with support functions
• Monitor and ensure production checks are completed for specified area.
• Calibrate and use all quality equipment for specified area.
• Learn and maintain customer standards for product specifications and acceptable quality.
• Assist in cupping and other lab functions.
• Other duties as assigned.

Skills

Attention to detail

Analytical thinking

Team player

Strong communication

Education

High school diploma or GED

Tools

RedZone system

Testing equipment

Job description

Job Details

Job Location: Knoxville Plant - Knoxville, TN 37919, Job Shift: 1st Shift

Build your career with our family‑owned company. For more than 100 years, Reily Foods Company has been creating and distributing food and beverage products that bring people together. Our family of brands includes JFG Coffee, Luzianne Tea, Tiger Sauce, Swan’s Down Cake Flour and many others enjoyed by consumers across the country.

At Reily, you’re not just filling a position—you’re becoming part of a team that takes pride in quality, safety and teamwork. We strive daily to continuously improve our operations and get the job done right.

Our Quality Control Technicians are responsible for supporting food safety, quality, and regulatory compliance throughout the manufacturing and production process. This position performs routine testing, inspections, sampling, and documentation to ensure raw materials, in‑process products, finished goods, and production processes meet established quality standards and specifications.

Successful candidates will be detail‑oriented, analytical, dependable, and comfortable working in a fast‑paced manufacturing environment. They will have a strong commitment to food safety and quality, the ability to identify and communicate quality concerns, and the confidence to work collaboratively with Production, Operations, Maintenance, and other departments to resolve issues.

Responsibilities

• Conduct routine inspections of raw materials, in‑process production, and finished goods
• Understand product specifications, food safety and legal requirements and perform complete quality tests and analyses using appropriate tools and equipment
• Utilize Digital Production System (Redzone) to complete quality compliance documents, launch ad hoc data sheets and communicate with support functions
• Monitor and ensure production checks are completed for specified area
• Calibrate and use all quality equipment for specified area
• Learn and maintain customer standards for product specifications and acceptable quality
• Assist in cupping and other lab functions
• Other duties as assigned

Qualifications

• High school diploma or GED
• Machine quality or food production experience preferred
• Knowledge of GFSI audit schemes, such as BRC and SQF and understanding of legal food safety requirements
• Technical skills include the ability to calibrate testing equipment, using RedZone manufacturing software, and become certified in Quality areas
• Interpersonal skills include good verbal and written communication, good time management skills, strong attention to details with ability to follow standardized procedures
• Leadership skills include a positive attitude, being a team player and self‑leadership

We offer a comprehensive and thoughtfully designed benefits package that supports the well‑being, financial security, and work‑life balance of our employees.

• 10 Paid Company Holidays
• Generous Paid Vacation & Sick Time
• Comprehensive, Affordable Medical, Dental & Vision Coverage for you and your family
• Health Savings Account (HSA) with company contributions
• Flexible Spending Accounts (FSA) & Dependent Care FSA (DCFSA)
• 401(k) Retirement Plan with company match and discretionary profit sharing
• Employee Assistance Program (EAP) and financial wellness resources
• Company‑Paid Disability
• Company‑Paid Life Insurance equal to 3× annual compensation
• And more benefits designed to support your health, wealth, and well‑being

Together, these benefits reflect our commitment to caring for our employees both inside and outside the workplace.